More Irrational Games Limited Editon Items - Page 23

Deathhound · #1 02-20-2014, 01:31 PM

Quote:

Originally Posted by OneLetter

OK - had some internal talks. The IG store will be remaining open, so you don't have to worry about not getting items you recently paid for, or it just closing randomly out of the blue. There will even be some more new merchandise coming down the pipe. I'm actually excited to see some of these last things that I worked on see the light of day, and not just stall out mid-production.

Thanks for the head ups. That is awesome.

I can't wait to see more beautiful Merchandise to grow my Collection!

Resseh · #2 02-24-2014, 11:16 AM

I'm turning my back room into a gaming room and I would love a framed bioshock poster but not many seem to be available in the uk?

What's shipping like from the irrational store? I don't want to spend too much

Stevo · #3 02-24-2014, 12:40 PM

shipping is a nightmare.

I was going to buy the 2 vigor bottles that I don't have but the cost of shipping has gone up, it would cost me about ?200 to get them two items shipped over which is just too much for me to let go on top of the price of the items.

They should get a deal with someone in the UK and ship over their own items in bulk

OneLetter · #4 02-24-2014, 02:42 PM

Quote:

Originally Posted by Resseh

I'm turning my back room into a gaming room and I would love a framed bioshock poster but not many seem to be available in the uk?

What's shipping like from the irrational store? I don't want to spend too much

I'll be honest, it's not fantastic at this point. It should be noted that we cover all taxes / fees, including VAT, so that when you get your package, there's no hidden charges when delivered.

Quote:

Originally Posted by Stevo

shipping is a nightmare.

I was going to buy the 2 vigor bottles that I don't have but the cost of shipping has gone up, it would cost me about ?200 to get them two items shipped over which is just too much for me to let go on top of the price of the items.

They should get a deal with someone in the UK and ship over their own items in bulk

As I said above, part of the reason is we cover all the fees / taxes. The other thing the store is trying to do is potentially setup a secondary warehouse in the UK (or Europe in general), which would lower shipping costs dramatically to the main Euro region. I doubt this would drop pricing to AU/NZ or parts of Asia, but we're all aware of how expensive internal shipping is, and have been working on solutions to make it better.

Stevo · #5 02-24-2014, 03:11 PM

I know its the way of the world mate, just seems a shame.

To be fair I understand you cover the cost of the duty, I've been stung for massive amounts in the past from other places,

a warehouse in the UK would be massive for cost reduction, but then we might all cry about conversion rates haha

OneLetter · #6 02-24-2014, 03:17 PM

Quote:

Originally Posted by Stevo

I know its the way of the world mate, just seems a shame.

To be fair I understand you cover the cost of the duty, I've been stung for massive amounts in the past from other places,

a warehouse in the UK would be massive for cost reduction, but then we might all cry about conversion rates haha

So the 2K Store already has a few items (only maybe a few of our apparel items though) in a warehouse in Europe which they are testing, and it has seen a reduction of shipping costs. Within the store, we'll also charge the exact same in USD no matter where you purchase from. So we won't say it's $5.00 US and ?5.00 UK (since those aren't equal), and your credit card / PayPal will just do the conversion on the fly.

I know it's not great right now, but the team here certainly hopes for a lot of improvement down the road as it continues to evolve.