Risen 2: Dark Waters Collectors Edition and a very strange exclusive version revealed

[TEX]

Originally Posted by Gemini-Phoenix

I seem to remember switching my pre-order from GAME to HMV during the period when GAME were in administration. I now wish I had switched the order back again, as mine arrived packaged in nothing more than a grey plastic mailing bag! Courier was YODEL!

Needless to say, the box was crushed and almost every corner dented

I honestly can't understand how anyone can think that this is an acceptable way to package a Collector's Edition! I'm absolutely gutted, and at the very least I expected a suitable box to have been used


From now on, I'm going to refuse to accept anything shipped in a grey mail bag or delivered by YODEL!

Gutted for you. I get that a lot. The latest was ME3 CE which was just wrapped in brown paper. The really annoying thing is that the customer support seem to think you are being unreasonable when you complain about a damaged box. At the end of the day you are probably paying ~2x the price to have the extra content, if you didn't care about the box and additional content, you would have purchased the standard version!

On a Risen note, I ended up getting mine via Shopto. Free TNT 24 hour delivery. Ordered it at 3PM on Thursday and it arrived at 10AM Friday. They didn't go to much troule packing it (shoved it in a box that was too big with no bubble wrap or anything) but thankfully it arrived in good condition. I opened mine before signing for it which isn't something I usually do.

Big fan of Gothic / Risen so looking forward to getting started on this one.

[mosavon]

HMV are certainly not the greatest, they send flat posters for example in regular envelopes so they arrive nice and messed up.

Even when you raise this issue and they dispatch a new order, it comes yet again the same way...real thick company.

[kennyrh]

In the face of all this incompetence by online retailers. . . .one question.

Why do we put up with it ???

[Gemini-Phoenix]

Apparently HMV are making the transition to a new warehouse / distribution centre, which is why they've been using temporary packaging methods and orders have been arriving late etc. They're apparently supposed to be back up and running as normal soon though!

It's because of this disruption that they opted to send this particular CE via next-day YODEL. I believe YODEL requires items to be wrapped in these grey mail bags, but some retailers believe that this is sufficient. Maybe for a pair of jeans or a cushion, but certainly not an expensive Collector's Edition video game! This is the mistake Zavvi made too many times, and why they allegedly no longer use them.

[mosavon]

Risen 2 : Tavern Pirate Edition (Keg) was intended for a 10th Aug release date for both consoles, i notice the status has changed on the site to "Premiere" which means its available now....has anyone had any email saying there's has been shipped from Ultima.pl yet?

I didn't

Edit: within my account it states the Order Is "Executed" for people with experience ordering there can you confirm if that means its shipped? confusing as fook.

[pinhead0303]

Originally Posted by mosavon

Edit: within my account it states the Order Is "Executed" for people with experience ordering there can you confirm if that means its shipped? confusing as fook.

If it's moved from the top section of your orders (Zamówienia w trakcie realizacji) down to the bottom section (Zamówienia wysłane) then it's been shipped and from what others have said on this thread shipping seems to take around 2 weeks.

I just placed an order there myself yesterday and it's showing as shipped today