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  #3821  
Old 03-04-2013, 10:41 PM
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Default Re: Last CE/LE/SE you purchased or got

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Originally Posted by Redmagster View Post
That's really poor I have wondered about videoing all my package openings as you get to a point where you trust no one...
if it turns up damaged ts not that i am to meek to complain, beleive me if pushed the wrong way i can kick off
just to lazy to dispute it
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  #3822  
Old 03-05-2013, 12:56 AM
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Default Re: Last CE/LE/SE you purchased or got

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Originally Posted by Clusks View Post
Seller claiming that it "wasn't ripped when they sent it", but it's clearly not new since the packaging that held the red controller in is missing!

Hopefully I'll get a response tomorrow telling me they'll accept the return.
If all else fails just open an item not as described dispute. The fact you say theres no inner packaging clearly means its not new or as described. The box may get damaged in transit but the inner pckaging didnt disolve into nothing in transit. Even if it was somehow transit damge its still up to the seller to send an item to you well wrapped & protected. Failure to do so automatically results in a dispute case for me if the seller is non-negotiable. I think theres even a ebay rule somewhere about this. A few times i have recieved a new item but because it wasnt packed well or not packed to my instructions its turned up damaged & so if the seller wont come to an agreement,i open a dispute. The odd time the seller just gave a partial refund which is much easier & cheaper than sending anything back overseas
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  #3823  
Old 03-05-2013, 01:37 AM
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Default Re: Last CE/LE/SE you purchased or got

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Ooohhhh yeayyyyyy

Is it as cool as it looks??? Makes me smile
It's awesome..now I just need that plush coma bought earlier
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  #3824  
Old 03-05-2013, 01:51 AM
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Default Re: Last CE/LE/SE you purchased or got

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It's awesome..now I just need that plush coma bought earlier
Which one was that??
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  #3825  
Old 03-05-2013, 01:37 PM
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Default Re: Last CE/LE/SE you purchased or got

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Originally Posted by HIPPEEDUDE View Post
If all else fails just open an item not as described dispute. The fact you say theres no inner packaging clearly means its not new or as described. The box may get damaged in transit but the inner pckaging didnt disolve into nothing in transit. Even if it was somehow transit damge its still up to the seller to send an item to you well wrapped & protected. Failure to do so automatically results in a dispute case for me if the seller is non-negotiable. I think theres even a ebay rule somewhere about this. A few times i have recieved a new item but because it wasnt packed well or not packed to my instructions its turned up damaged & so if the seller wont come to an agreement,i open a dispute. The odd time the seller just gave a partial refund which is much easier & cheaper than sending anything back overseas
He's offered to give me a refund of ?79.60 (bizarre, I know, why he wouldn't just round it up to 80) as he claims he won't pay for postage back and is still insisting that it wasn't ripped before he sent it, so is taking some off for that.

I paid ?85 for it, so I'm not sure whether to open a case or just cut my loses, I know I'm definitely correct, but is it worth ?5.40 and what might be a long, drawn out case to get it back? I'm getting the sense he knows I'm not oblivious to what he's done and I'm quite clued up.
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  #3826  
Old 03-05-2013, 01:45 PM
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Default Re: Last CE/LE/SE you purchased or got

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Originally Posted by Clusks View Post
He's offered to give me a refund of ?79.60 (bizarre, I know, why he wouldn't just round it up to 80) as he claims he won't pay for postage back and is still insisting that it wasn't ripped before he sent it, so is taking some off for that.

I paid ?85 for it, so I'm not sure whether to open a case or just cut my loses, I know I'm definitely correct, but is it worth ?5.40 and what might be a long, drawn out case to get it back? I'm getting the sense he knows I'm not oblivious to what he's done and I'm quite clued up.
Chances are it wouldn't be long drawn out... Sounds like he's just trying to refund most of it without admittiing guilt. Paypal won't refund your post back even if they come down on your side which is bizarre! They will prob issue a full refund when you have proved you have returned it (signed post)

Depends on the hassle you can be arsed with really - what a git! Does he have pics of it new at all?
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  #3827  
Old 03-05-2013, 01:52 PM
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Default Re: Last CE/LE/SE you purchased or got

Quote:
Originally Posted by Clusks View Post
He's offered to give me a refund of ?79.60 (bizarre, I know, why he wouldn't just round it up to 80) as he claims he won't pay for postage back and is still insisting that it wasn't ripped before he sent it, so is taking some off for that.

I paid ?85 for it, so I'm not sure whether to open a case or just cut my loses, I know I'm definitely correct, but is it worth ?5.40 and what might be a long, drawn out case to get it back? I'm getting the sense he knows I'm not oblivious to what he's done and I'm quite clued up.
By ebay rules the seller of an item doesnt have to pay return postage,its up to the buyer to cover the cost. This is why its always cheaper & easier if you can negotiate a compromise with the seller of a damaged item. Items dont rip or tear in transit,they only get dented or damaged. You also stated inner packaging wasnt even there,so that wouldnt dissapear in transit,lol. The fact that hes come up with a reasonably good refund fairly quickly means you are right,the seller knows they have screwed up. By the sounds of it your getting the refund & get to keep the item so i think personally,you may not have decent packaging for the item but you still have the item cheap. Do the deal,stay away from the seller & move on. Its not worth the long drawn out hassle thats involved with disputes,they can take months to resolve,its not worth the energy or stress if your getting a partial refund & get to keep the item.
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  #3828  
Old 03-05-2013, 01:57 PM
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Default Re: Last CE/LE/SE you purchased or got

Quote:
Originally Posted by HIPPEEDUDE View Post
By ebay rules the seller of an item doesnt have to pay return postage,its up to the buyer to cover the cost. This is why its always cheaper & easier if you can negotiate a compromise with the seller of a damaged item. Items dont rip or tear in transit,they only get dented or damaged. You also stated inner packaging wasnt even there,so that wouldnt dissapear in transit,lol. The fact that hes come up with a reasonably good refund fairly quickly means you are right,the seller knows they have screwed up. By the sounds of it your getting the refund & get to keep the item so i think personally,you may not have decent packaging for the item but you still have the item cheap. Do the deal,stay away from the seller & move on. Its not worth the long drawn out hassle thats involved with disputes,they can take months to resolve,its not worth the energy or stress if your getting a partial refund & get to keep the item.
I think he's still got to send it back Hippee
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  #3829  
Old 03-05-2013, 02:03 PM
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Default Re: Last CE/LE/SE you purchased or got

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Originally Posted by Redmagster View Post
I think he's still got to send it back Hippee
If hes got to send it back then that stinks even more. If these things happen to me,which they have once or twice before i find it easier as well as cheaper to get a partial refund & keep the item. The fact i have to pay postage back to the seller & dont get what i paid in postage originally to get the item to me either inclines me more to try for partial refunds.
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  #3830  
Old 03-05-2013, 02:05 PM
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Default Re: Last CE/LE/SE you purchased or got

Just received the Tomb Raider CE and CE Strategy Guide And received the Borderlands 2 Add on Content Pack this morning

Off to play some TR now xx
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