The Last of Us: Survival, Post-Pandemic Edition coming to North America & Joel & Ellie Edition for Europe + One Special Edition

[Redmagster]

Originally Posted by goonergaz

email to game ceo ASAP - express how upset you are without being rude and this should be resolved (he will pass it onto someone else who will resolve it on his behalf).

you will need to do a bit of googling but it'll be worth it

Don't know if things have changed Gz but appears these corporate staff hide their emails well... I like to think I'm pretty good on searching these things out on google and used to be able to track them down but absolutely no joy on gamestop.us yesterday

That said it may be easier with game...

CEO@gamestop.com and president@gamestop.com didnt actually bounce back apparently...

[goonergaz]

Well I found the CEO for gamestop yesterday- sure it's just a case of joining up the dots, but I recall there was a dedicated website listing CEO email addresses.

If you pm me I may well still have a contact at game.

[Redmagster]

Originally Posted by goonergaz

Well I found the CEO for gamestop yesterday- sure it's just a case of joining up the dots, but I recall there was a dedicated website listing CEO email addresses.

If you pm me I may well still have a contact at game.

Thanks Gaz and bloody hell thought I was good at the detective work

I searched for ages and found out loads about him but no email... Also found the investor relations guy but his email doesn't even work - as given by gamestop!!

[nipperkipper]

Originally Posted by Redmagster

Noooo... That for the Ellie edition?? If the payment method is out of date they will cancel....

Yes the Ellie edition. Card is in date and have used just last week with game. Honestly dont know the problem

[Redmagster]

Originally Posted by nipperkipper

Yes the Ellie edition. Card is in date and have used just last week with game. Honestly dont know the problem

Don't let it rest Nipper they have to give you a reason or manually reinstate your order... Of course they have probably oversold...

[comaamen86]

Originally Posted by nipperkipper

Yes the Ellie edition. Card is in date and have used just last week with game. Honestly dont know the problem

game are pony express when it comes to cancelling pre-orders dont bother with their email cs hit em up on twitter they will sort it quicker

[nipperkipper]

Well i have had my order reinstated thankfully. They blamed the card even though its valid, put it through with a new card

Thanks to all, especially goonergaz, my email to the CEO seems to have done the trick, was quite easy to find after all

[comaamen86]

i wonder if ceo actually reads em? maybe go to a team first?

i imagine it is a corporate email addy

be like me going to obama directly with cookies i baked

[nipperkipper]

Originally Posted by comaamen86

i wonder if ceo actually reads em? maybe go to a team first?

i imagine it is a corporate email addy

be like me going to obama directly with cookies i baked

Yeh most of the time i doubt it gets through to CEO

However in the past when i made a complaint (non game related) to a company i once had the CEO call me to apologise

[CheapAssassin]

All the stupid card excuses. Gamestop US doing the same thing. I hope there will be extra PPE after launch like Bioshock Ultimate Songbird Ed.

Anyone watching E3 now?