Guild Wars 2

[davidw]

i'm not aware with how KoA came - how did it arrive if not in one box?

[jugolicious]

picture from Kastano:

[davidw]

weird - and the smaller box just sits outside the other one... very odd

[vhal_x]

Been in tears about this all morning.

Originally the page on Zavvi's site said that you would not be charged until dispatch, this was removed prior to it going up on sale, and replaced with "you'll be charged when you order" yada yada yada.

People on facebook posted that after ordering, they received a message stating that they wouldn't be charged until dispatch.

Due to the fact of me having no money to afford the payment right now, I phoned Zavvi to see which statement was correct.

The girl told me that no money would be due up front, you would just pay it all on dispatch.

I went to the bank today and I've been charged the full amount, leaving me no money to pay my bills this month.

I phoned Zavvi this morning to complain (whilst sitting outside the bank, crying ) and they said, "originally we were only to charge a small amount for the sending of the keys, and everything else would be charged on dispatch, but this was causing problems with our system so we just charged the full amount up front for everybody instead"

I moaned at them, since I'd been told NO money would be taken and all they had to say was "well, you've been given wrong information then, sorry"

FUCKING IDIOTS.

So I asked if they could cancel, and return my money to me, and they said no, it's impossible to cancel now since the orders have been processed (and apparently my order is now in their warehouse )

Anyway. Long story short. I am fuming. I've run out of tears now, but thankfully my mum loaned me the money to cover my bills.

ARRRGGGHH.

[vhal_x]

Did anyone else phone up Zavvi to complain? I think I made the girl I spoke to (the second one) uncomfortable because my voice was so shaky, trying to hold myself together LMAO xx

[davidw]

oh no so sorry to hear that - hope everything has worked it's way out for you now...

[narg]

Hi vhal_X i have bad news for you, you will need loaned more money from your mother, bcz april 27 is near!

[vhal_x]

No worries narg, I've budgeted for that, it's just because this was unexpected xx

[narg]

ok, good for you

[davidw]

April 27th?