Hi Ryan! ^^ It's nice to see somebody from the inside on here and looking at what we're saying and what queries and/ or issues we may have. Would be nice if more companies did this!
Anyway, while we're on the subject of books, would it be possible to make sure that when these books are sent out, and future books, that the customs declaration is declared as "book"? I ask this because I recently ordered some Mass Effect books and have been stung with a nice customs fee which I wasn't expecting as books are tax exempt withing the UK. After contacting HMRC I was told that the declaration was filled out as the items being "media" which was why they incurred a charge.
It's just a slight issue, but would be nice if you could make your distributors aware of this.
Thank you for your continued support here. I think I speak on behalf of everybody when I say we appreciate you taking the time to be here!