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Originally Posted by Galahad
Yup, I ordered this over a month ago and that's exactly how my print arrived also, actual folds that created tiny rips in the giclee. Plus on the website it said it came with a certificate of authenticity and the artist signature. No certificate, no signature. The owner, Thomas, said he'd mail out a replacement but this will take me beyond the paypal 45 day threshold to file a claim. Anyone been here before?
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Honestly, I'm not sure how the PayPal claim system works. At eBay, we recommend you open a case since it can remain open for 30 additional days. You may want to see if PayPal has the same process to do this.