Quote:
Originally Posted by Stevo
Oneletter just sent you a pm mate, had a bit of an issue with ordering one of these and not sure if its my end or yours. if you could check over it would be great.
regards
Steve
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Replied.
As a general rule for everyone (not calling you out here, I've just received a few similar PM's), please file a support ticket with 2K for any issues you may have with the store / order updates. They are generally quick to respond, and are helpful.
If you do not hear from them for a few days, then feel free to reach out to me via PM and we'll see what I can do, but they're setup to handle these sorts of requests.
Quote:
Originally Posted by MortalMonday
Hey OneLetter,
Is the "Possession" lithograph a limited edition item? Is it numbered? Thanks.
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That particular lithograph is not a LE or numbered.
Quote:
Originally Posted by amb6883
I was wondering if it was a true color seperation.
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That print was made before my time at Irrational, but I'll see if I can find out for you. I'll need to see if I can track down which printing company we used for it.
Quote:
Originally Posted by HIPPEEDUDE
Its all well & good to cover all the VAT/Customs charges within the cost of shipping but not all places have any of those fees in place. Would it not be easy enough to have an option in place at checkout to select wether these sorts of charges apply to your region thereby reducing the shipping cost. Here in Australia there is no VAT or customs charges for anything under AU$1000 so it kind of stinks to have to pay these costs to you when they arent applicable.
As an example the shipping for the Songbird Plushie to me is more than the item actually costs so its hard to justify buying it
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I'm fairly certain that the fees charged are on a per country basis, but I'll of course follow up and try to get more specifics on this. The problem with allowing customers to select manually, is that the majority of people have no idea what is applicable and what isn't, and could result in headaches when fees suddenly appear.
As I stated earlier, we are working on more ways to reduce shipping charges throughout the world, since I agree they are quite high at the moment if you're outside the US.
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Side note - We should probably keep this thread on topic to just the DK Bottle. I can always jump into other Irrational threads for more questions / discussion. I saw this one (
http://collectorsedition.org/forums/...ad.php?t=10982), but wasn't sure if there was a more general one for the store.