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Old 08-19-2013, 07:12 PM
Treehouse_Ryan Treehouse_Ryan is offline
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Treehouse_Ryan's Flag is: United States Denver, CO
Join Date: Jan 2013
Posts: 430
Default Re: Online Bethesada store opens!

Quote:
Originally Posted by Clusks View Post
Got my Vault Boy Tee of the month through today (bought two as I wanted to wear one and keep the cool packaging), but got charged an extra ?18 =( Not sure if it's for customs fees or something, looks like it was sent to Germany and then to UK, is this normal?
That sucks, sorry. We've had a bunch of complaints with the new way MSI is handling UK shipments (and elsewhere). I'm told we've changed shipping methods to a duty pre-paid option about two weeks ago, so you shouldn't have this issue on next month's tees.... You'll have to pay a little more up front now (fees should be the same, but we have to collect a percentage of the total as VAT), but at least there shouldn't be any more surprises on delivery. Or maybe I should just say fewer surprises? International shipping is really hard, but we're working on it.

Do you like the shirt at least?
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