Quote:
Originally Posted by xhunter
Have you gotten your refund yet? If not, how long has it been? At this point, I'd be ready to pursue a charge back with my credit card company as you have mailed back the item. Get your money back, then start a whole new case with the store to get them to honor the sale price.
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Haven't gotten a refund yet, that's the whole point really..
I sent my broken statue back after waiting for a whole month for an e-label which can be made in less than 20 minutes.
Then after almost 2/3 weeks, they send me mails as if I bought another item and requested a return and refund for it? There's no logic in this, whatsoever.
And interestingly enough, the first time they were like 'blabla elabel this elabel that' and this time they just said 'return the product to this address' which is a UK address, whereas the e-label was some address in Minnesota in the US...
I'm going to the bank tomorrow and explain the situation, see if they can help me out.