Hi all,
I have recently had an update from F4F with regards to theirs Varia Suit Samus statue. I have had this on order since 2016. Per-orders have been closed since then, but they are now opening pre-orders again for the statue for a weekend as they have made some changes to the originally advertised statue.
I am just looking for what other people's feelings are with regards to re-opening of pre-orders on an edition where pre-orders have been closed for a number of months (18-ish). See the following from the email which was sent to me regarding this:
Quote:
Dear *Customer*,
First, we apologize for the delay of the release of the Varia Suit Exclusive.
We finally got the feedback from our licensor about the approval of our design. There are some updates from the previous prototype according to their request.
In order to have a more detailed comparison between the two versions, please check the video below:
https://www.youtube.com/watch?v=pBhd60M3kJ8
Due to this update, we will have a special arrangement for Varia Suit Exclusive.?
Since the estimated released date will postpone to Q3 2018, we will re-open this item from the 29th of December to the 1st of January (Hong Kong Time) as the Last Chance Weekend for customers to place their order.
There will be a price increase due to the update but this will ONLY apply to the orders that placed within the Last Chance Weekend.
For current orders, please check below:
1. Confirmed orders
No action needed if you wish to keep the order with the updated version.
If you are not happy with the new version and wish to cancel your order, please login and click cancel and we will refund all the payments you made without any handling charge (including
the deposit).
?2. ?Wait list ?orders?
All wait list orders will be converted to CONFIRMED ORDERS automatically due to the delay in production. No action is needed if you wish to keep the order.
If you are not happy with the new version and wish to cancel your order, please login and click cancel and we will refund all the payments you've made without any handling charge
(including the deposit).
3. Changing versions/ adding FlexiPay
If you wish to apply for a payment plan/ change the version, please cancel the current one and place a new order within the Last Chance Weekend (29th of December to 1st of January).
However the ***NEW PRICE WILL BE APPLIED*** instead of the old one for your new order.
We will refund all the payments you've made without any handling charge (including the deposit) once we received your cancellation.
4. Cancelled orders
All orders that cancelled before this announcement, we will also refund all the payments you made without any handling charge (include the deposit) at a later time.
?Please notice that any cancellations must be done on/before the 1st of January.
Any cancellations received after? the 1st of January will be handled as normal cancellations and fees will be applied.
Should you have any inquiries, please fill in the Contact Us form on our website? and we are happy to help.
Again we apologize for the postponement of the release!?
Kind regards,
First 4 Figures Team
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Just looking to see how other people feel about this or would feel about this if it was to happen with a statue or item they had on pre-order.
Thanks all.
