Quote:
Originally Posted by Cosmic_Link
F4F CS used to be really good around 10-12 years ago. Albeit, they were a little slow in sorting issues when first raised, but always had my issues resolved to a satisfactory outcome with little resistance. When I say slow, I mean real slow. It took 2 and a half years to sort out an issue with my Wolf Link & Midna Statue, where the Midna piece had broken, then the replacement Midna piece had also arrived with me broken. It also took around 18 months for my Ganondorf Statue to be sorted too. There was a hairline fracture on the sword which I complained about, but it got replaced to a satisfactory outcome.
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Thats insane, if ANY company dont sort out the issue within a couple weeks AT MOST, im charging back.
And thous 180 days to charge back only applies if you dont know how to complain.
I got charge backs done 6 months after my purchase.
Granted, that because of the company i have a very good relationship with them at the bank/cc company, so maybe that helps
