[Mar-l-Aoutat]

Originally Posted by g6t9ed

Hey Mar-l-Aoutat,

I did indeed purchase the Rosie statue and only received one tracking number as you can see at the bottom of my email order. It was shipped through FedEx.




And I received two boxes. On both boxes, the FedEx label and barcode for my address were present with the same tracking number. There is a slight possibility FedEx may have lost it in transit thinking they had all the packages but I doubt it as they should know the second box has a label with your address.

I would definitely let them know that you did not receive your second box in the order. I'm sorry they're not making this easy on you and I hope you do get it sorted out. I know about having to get orders like this sorted can be like pulling teeth. Let me know if you need any other information.

Wow that's messed up. So in case the second box does not arrive, they have no way of knowing what happened to it since they use the same tracking number.
Their facebook rep has offered a refund. I'd rather get the statue really, given that I bought it during their black friday sale. I'll give them a week to ship it. Otherwise I guess I'll take the refund. I'll wait for an other sale and buy it again then...hoping to get the full thing this time around.