LE, SE, CE collector mainly for 7th generation games

[g6t9ed]

Originally Posted by Mar-l-Aoutat

Hey there.
I know you got the Gaming Heads Rosie statue. I know this statue is shipped in two boxes.
Do you remember if you got two tracking numbers or just one ? And also, if your full address was written on both boxes.
Also wondering if only the base is numbered. I'm guessing the body's box is numbered as well as the base ?

Wondering because I bought this from gaming heads and never received the base. I've been in contact with them for a month trying to get them to ship the base. They say they already shipped it but I only got tracking for the body.

thanks.

Hey Mar-l-Aoutat,

I did indeed purchase the Rosie statue and only received one tracking number as you can see at the bottom of my email order. It was shipped through FedEx.




And I received two boxes. On both boxes, the FedEx label and barcode for my address were present with the same tracking number. There is a slight possibility FedEx may have lost it in transit thinking they had all the packages but I doubt it as they should know the second box has a label with your address.

I would definitely let them know that you did not receive your second box in the order. I'm sorry they're not making this easy on you and I hope you do get it sorted out. I know about having to get orders like this sorted can be like pulling teeth. Let me know if you need any other information.

[Mar-l-Aoutat]

Originally Posted by g6t9ed

Hey Mar-l-Aoutat,

I did indeed purchase the Rosie statue and only received one tracking number as you can see at the bottom of my email order. It was shipped through FedEx.




And I received two boxes. On both boxes, the FedEx label and barcode for my address were present with the same tracking number. There is a slight possibility FedEx may have lost it in transit thinking they had all the packages but I doubt it as they should know the second box has a label with your address.

I would definitely let them know that you did not receive your second box in the order. I'm sorry they're not making this easy on you and I hope you do get it sorted out. I know about having to get orders like this sorted can be like pulling teeth. Let me know if you need any other information.

Wow that's messed up. So in case the second box does not arrive, they have no way of knowing what happened to it since they use the same tracking number.
Their facebook rep has offered a refund. I'd rather get the statue really, given that I bought it during their black friday sale. I'll give them a week to ship it. Otherwise I guess I'll take the refund. I'll wait for an other sale and buy it again then...hoping to get the full thing this time around.

[g6t9ed]

Originally Posted by Mar-l-Aoutat

Wow that's messed up. So in case the second box does not arrive, they have no way of knowing what happened to it since they use the same tracking number.
Their facebook rep has offered a refund. I'd rather get the statue really, given that I bought it during their black friday sale. I'll give them a week to ship it. Otherwise I guess I'll take the refund. I'll wait for an other sale and buy it again then...hoping to get the full thing this time around.

You got me checking to make sure that FedEx understood there was two separate boxes for this and, lo and behold, even FedEx's website shows only one piece.




If there's anything I can do to help, please let me know. Good luck to you.

[Mar-l-Aoutat]

Originally Posted by g6t9ed

You got me checking to make sure that FedEx understood there was two separate boxes for this and, lo and behold, even FedEx's website shows only one piece.




If there's anything I can do to help, please let me know. Good luck to you.

Are these the actual weight and dimensions of one of the box ? or is it the total shipment (both boxes combined) that weighs 15 kg ?

If you still got the boxes and they're not too far deep in storage, could you check the dimensions writen on the boxes?

Thanks for your help I appreciate.

[g6t9ed]

Originally Posted by Mar-l-Aoutat

Are these the actual weight and dimensions of one of the box ? or is it the total shipment (both boxes combined) that weighs 15 kg ?

If you still got the boxes and they're not too far deep in storage, could you check the dimensions writen on the boxes?

Thanks for your help I appreciate.

Hey Mar-l-Aoutat,

Bad news, it appears that the dimension/weight listed is only for the Rosie statue box and does not include the base box.

[Mar-l-Aoutat]

Originally Posted by g6t9ed

Hey Mar-l-Aoutat,

Bad news, it appears that the dimension/weight listed is only for the Rosie statue box and does not include the base box.

Interesting. Thanks for that. We'll see what happens.