Yeah, I have no hope what so ever with "next level support". I have had a query pending with a guy Ian and all I need is a fucking address for a UK office to send a Freedom Ed back to. Told them that it's disgusting that they expect me to foot the bill for a damaged item to be sent back to Germany. Would cost half the price of the game to send the damn thing back! >.< I queried that case with Tom too, so that's 2 cases currently open with them. Has been with Ian now for about 2-3 weeks...
If I haven't heard today, I will call again tomorrow and tell them to sort this shit out or I'll open a claim to get my money back with paypal.
For anybody who may be reading this in the future and find this post through a google search, don't order from Ubishop because they shit! Pay the little extra and order from ANYWHERE else! Even Zavvi's service is better than this...
