Quote:
Originally Posted by Redmagster
Hello Margaret,
We do really apologise for this situation.
I have managed to push the case to the highest possible level in order to make sure you will get refund and delivery costs back as soon as possible.
Unfortunately the person who is in charge of Uplay Shop is not available today anymore and I have received confirmation that he will be able to contact you tomorrow, with all information about the issue and the way it is going to be solved.
Please understand how bad we feel while we are unable to solve this case instantly, especially you have been waiting for that long time.
We are doing our best to solve this issue as soon as possible, in the way that you wish.
If you have any further queries or issues please do not hesitate to contact us again and we will assist you further.
Kind Regards,
So, cross everything, I want this sorted for everyone's sake - think we've all had enough!!
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bullshit, they are trying to say only one person has authority? all sounds very fly by night to me
ubishop head office