Quote:
Originally Posted by Cosmic_Link
I feel for ya! >.< I really do... 
As you said, they're the shittiest company I have ever had the pleasure of dealing with. They also ignored my complaint last year too regarding the Encyclopaedia which came with the Animus Edition. I paid for the Animus Ed months in advance because I wanted the book and then not long after release, they started selling the book stand alone which I was really annoyed about! >.<
I think Trading Standards will be the way forward. It seems that they are not bothered by your threats and the only way is to take action against them. There's plenty of evidence against them on this forum alone and if it was to help the case, I still have all correspondence from them regarding refunds and returns on the books which caused me to take action via paypal.
I really hope that you finally get this shit sorted out with them. It sucks that you have to take such drastic action against such a large company as well...  You'd think that they would want to avoid shit like this for the measly amount of money it would take to keep you happy... I'll never understand... >.<
You're not having a very good end of year, huh? Mine has been up and down. My Mass Effect books which I pre-ordered in September haven't showed up. They were shipped out on the 13th November. Yodel strike again... Another useless company. >.< Was expecting those books ages ago. One was supposed to be for my GF for Christmas. Had to take drastic action to make sure she had one and a VERY helpful member here has helped me out!  Hoping it arrives before Christmas as it was posted this week, but we all know how Royal Fail is! XD
Lots of great people on these boards! ^o^ You all know who you are. Thanks everyone! ^o^ |
You know what?? Finding this forum was one of the highlights of this year for me... GROUP HUG
I have several times mentioned that how Ubi, as a massive corporate, can hold on to an individuals cash this close to Christmas, is beyond me and noone gets it - crazy and badly organised company and, as for Yodel!! OMG!! You are bringing them all out tonight
I use couriers a lot for work... Parcelforce - organised and efficient. FedEx - Brill but anal, TNT - superb! Yodel - complete bunch of no hopers!!