Art of Assassin's Creed III Limited Edition

[Cosmic_Link]

Originally Posted by Redmagster

See!!! Now you got me started...

Hearing all sorts... they have my books back and tried to give me a code for the post costs - reminded them that was unacceptable... they explained that the post refund comes as a cheque that has to be issued by head office??? WTF??

The books are on their way back to the warehouse and they just couldn't bring themselves to open and check them in the UK. I have told them exactly what I think of them and threatened the trading standards on the basis they obtained money by deception and now have goods but are still holding my money but still they don't seem to be fussed...

Crappest company I have EVER dealt with...

On the flipside.. reserved a Join or Die at HMV, collected it, they forgot to put the medallion and notebook in so sent that by post recorded with a note to say sorry - and they're going bust

There is no justice in this world....

I feel for ya! >.< I really do...

As you said, they're the shittiest company I have ever had the pleasure of dealing with. They also ignored my complaint last year too regarding the Encyclopaedia which came with the Animus Edition. I paid for the Animus Ed months in advance because I wanted the book and then not long after release, they started selling the book stand alone which I was really annoyed about! >.<

I think Trading Standards will be the way forward. It seems that they are not bothered by your threats and the only way is to take action against them. There's plenty of evidence against them on this forum alone and if it was to help the case, I still have all correspondence from them regarding refunds and returns on the books which caused me to take action via paypal.

I really hope that you finally get this shit sorted out with them. It sucks that you have to take such drastic action against such a large company as well... You'd think that they would want to avoid shit like this for the measly amount of money it would take to keep you happy... I'll never understand... >.<

You're not having a very good end of year, huh? Mine has been up and down. My Mass Effect books which I pre-ordered in September haven't showed up. They were shipped out on the 13th November. Yodel strike again... Another useless company. >.< Was expecting those books ages ago. One was supposed to be for my GF for Christmas. Had to take drastic action to make sure she had one and a VERY helpful member here has helped me out! Hoping it arrives before Christmas as it was posted this week, but we all know how Royal Fail is! XD

Lots of great people on these boards! ^o^ You all know who you are. Thanks everyone! ^o^

[Redmagster]

Originally Posted by Cosmic_Link

I feel for ya! >.< I really do...

As you said, they're the shittiest company I have ever had the pleasure of dealing with. They also ignored my complaint last year too regarding the Encyclopaedia which came with the Animus Edition. I paid for the Animus Ed months in advance because I wanted the book and then not long after release, they started selling the book stand alone which I was really annoyed about! >.<

I think Trading Standards will be the way forward. It seems that they are not bothered by your threats and the only way is to take action against them. There's plenty of evidence against them on this forum alone and if it was to help the case, I still have all correspondence from them regarding refunds and returns on the books which caused me to take action via paypal.

I really hope that you finally get this shit sorted out with them. It sucks that you have to take such drastic action against such a large company as well... You'd think that they would want to avoid shit like this for the measly amount of money it would take to keep you happy... I'll never understand... >.<

You're not having a very good end of year, huh? Mine has been up and down. My Mass Effect books which I pre-ordered in September haven't showed up. They were shipped out on the 13th November. Yodel strike again... Another useless company. >.< Was expecting those books ages ago. One was supposed to be for my GF for Christmas. Had to take drastic action to make sure she had one and a VERY helpful member here has helped me out! Hoping it arrives before Christmas as it was posted this week, but we all know how Royal Fail is! XD

Lots of great people on these boards! ^o^ You all know who you are. Thanks everyone! ^o^

You know what?? Finding this forum was one of the highlights of this year for me... GROUP HUG

I have several times mentioned that how Ubi, as a massive corporate, can hold on to an individuals cash this close to Christmas, is beyond me and noone gets it - crazy and badly organised company and, as for Yodel!! OMG!! You are bringing them all out tonight

I use couriers a lot for work... Parcelforce - organised and efficient. FedEx - Brill but anal, TNT - superb! Yodel - complete bunch of no hopers!!

[Cosmic_Link]

Originally Posted by Redmagster

You know what?? Finding this forum was one of the highlights of this year for me... GROUP HUG

I have several times mentioned that how Ubi, as a massive corporate, can hold on to an individuals cash this close to Christmas, is beyond me and noone gets it - crazy and badly organised company and, as for Yodel!! OMG!! You are bringing them all out tonight

I use couriers a lot for work... Parcelforce - organised and efficient. FedEx - Brill but anal, TNT - superb! Yodel - complete bunch of no hopers!!

Yeah, it's my 1 year anniversary here today! Finding this particular forum has been the best thing I have found on the internet since I don't know what!

Yeah, Ubishop need to go and burn in hell. I hope that they don't get Saint's Row from the whole THQ thing... Might just Boycott Ubi now. No other franchise I want from them besides AC and possibly PoP, so they can burn in hell! XD

My opinions on those couriers...

Parcelforce - My Local Depot is full of retards.
TNT - Have been good so far, but don't deliver to me til late! >.<
Fedex - Yeah, they're anal, but they get shit done! XD
DPD - Love that they give you a time frame of when they'll deliver to your house. Always been good for me.
UPS - Did a great job of damaging most of the Freedom Editions that were delivered to me! >.<
Yodel - Not going to say anymore about that... >.<

[comaamen86]

Originally Posted by Cosmic_Link

Yeah, it's my 1 year anniversary here today! Finding this particular forum has been the best thing I have found on the internet since I don't know what! PORN?

i missed this post yesterday, happy one year

[comaamen86]

Originally Posted by Redmagster

You know what?? Finding this forum was one of the highlights of this year for me... GROUP HUG

I

[Redmagster]

Originally Posted by comaamen86

Right back at ya!!!

[mosavon]

Lol, ubi sent me a reply to a message i sent about 3 weeks ago about the books, i sent them a reply saying thanks for the freebies and not to bother me further.

[Cosmic_Link]

Originally Posted by mosavon

Lol, ubi sent me a reply to a message i sent about 3 weeks ago about the books, i sent them a reply saying thanks for the freebies and not to bother me further.

All Ubishop have achieved with this whole disaster is Gamestop UK getting more CE custom next year. lol

They closed my incidents on the Ubishop incident page after I sent them a complaint telling them they have 3 days to arrange for a collection from my house for the items before I open a dispute with paypal. 5 days later they closed that complaint too, so I phoned up and gave Tom a load of grief and informed him of my intentions then escalated with paypal.

I hope Ubishop have no exclusives next year. >.< Somebody will have to offer a group buy for us Brits as most of us will be blacklisted!! XD

[comaamen86]

Originally Posted by Cosmic_Link

Lots of great people on these boards! ^o^ You all know who you are. ^o^

[Redmagster]

Originally Posted by Cosmic_Link

I feel for ya! >.< I really do...

Lots of great people on these boards! ^o^ You all know who you are. Thanks everyone! ^o^

Me?? Me ??

Feeling a little needy tonight...

Forgot DPD - had a time frame today 10.11 - 11.11 guy arrvied 10 mins early - he was chuffed to bits!! I, on the other hand, was still throwing my clothes on... long story involving a long bathtime for a poorly son and lots of carol singing...