Play-Asia.com; the biggest hassle?

[Robert]

This site is the biggest hassle that has ever been known to man when trying to buy something! Has anyone else who has bought from there been asked to email them pictures of your credit card, I.D, and billing info? this is after going through all the normal steps to buy online with a credit card! anyone else dealt with this?

[Ryu Kazama]

They are incredibly reliable and one of the best online retailers. Was at one point the best for me but their prices have gone a bit high.

Anyway, the scan of your card is quite normal for other sites, too. I had it for either yesasia or play-asia when I first used them. It's for their own security. Once you send them the pics and have it approved everything is as normal as can be.

[Cosmic_Link]

Play-asia are reliable but I don't like the idea of sending them copies of personal items like that. They either want my business or they don't they would get a swift email from me telling them to fuck off if they came that crap. especially if it was my first experience with them.

I never had to do anything like that when first purchasing from them... How much you trying to buy? XD

[Robert]

I actually did send them all that stuff just cause I really wanted DD: Dark Arisen LE, but then they said they wanted better pics, then I sent them better ones, then they asked for more pictures of other things, and I just cancelled at that point. Waaay to much hassle. And the only thing I was trying to buy was the DD: Dark Arisen LE, nothing else

[Gazereths]

I've had some stuff from play-asia before and never had that trouble. You sure it wasn;t a phishing email?

[Matt16]

Originally Posted by Robert

I actually did send them all that stuff just cause I really wanted DD: Dark Arisen LE, but then they said they wanted better pics, then I sent them better ones, then they asked for more pictures of other things, and I just cancelled at that point. Waaay to much hassle. And the only thing I was trying to buy was the DD: Dark Arisen LE, nothing else

That does seem really weird, a bit worrying.

If you want Dark Arisen its much cheaper here than Play Asia

[Robert]

I've ordered at play Asia before as well, and never had to do that, now you've got me worried.... I hope it wasn't a phishing email.. and thanks Matt, that is cheaper

[HIPPEEDUDE]

I have never had to do anything you have been asked for when dealing with them. Sounds a bit weird to me. They arent always the cheapest but for me they are 100% reliable so far & they do have some good deals occasionally.

[ZeeAussie]

Sounds weird for them to ask for your details like that, I've used them many times and never had that sort of hassle....I would never send out my details like that to any business no matter how badly I want that item.

Look around and you will find the same thing elsewhere, perhaps cheaper too.

[Dr_Jengo]

That's a first.. never had issues with PlayAsia whether I use Credit Card or PayPal.

GameStop US was a hassle for me though. I had to fax over my details, and it was only strictly fax. No scanned copies via e-mail.
Problem was when I went to the PostOffice to help me get it faxed over before or after work, it didn't go through. I suspected it was because they switched off the fax machine during non-working hours but they claim they don't. In the end, I managed to get an online site to fax it over.. What a hassle..