Game UK in administration - information and help., will update

[gu8]

this is shit, im actually in the process of returning 12 items back to game.co.uk all at a price of 79.99 each!!!

[gurpswoo1]

Originally Posted by gu8

this is shit, im actually in the process of returning 12 items back to game.co.uk all at a price of 79.99 each!!!

Wow this news is probably the worst thing for you, make contact with your credit card company quickly for advice, because the onus will be with them to cover GAME debts to you.

[gu8]

i paid with a debit card mate???

[Gemini-Phoenix]

MCV has updated their page with a full list of stores which have been affected. Here's the link again:

http://www.mcvuk.com/news/read/store...station/093365


Interestingly, neither the GAME or Gamestation in Ipswich seems to be on the list, which implies that they must be considered high performers. It's just a shame that both stores are tiny. I've seen more spacious Transit vans!

[Cosmic_Link]

Just looked at the List which Gemini posted again, and it appears that Gee might be right about them closing all the big, high rent stores. They chose to close down the GAME store in Sutton Coldfield whicih is a much bigger store in a prime location and kept the crappy little gamestation open, which is hidden in the deepest darkest corner and sounds like the GAME and Gamestation's in Ipswich...

I've seen more spacious Transit vans!

[davidw]

Originally Posted by gu8

i paid with a debit card mate???

I think you could be knee deep in the proverbial now...

[gu8]

surely something can be done, will have to call them tomorrow, see what they say, pricks

[gurpswoo1]

Originally Posted by gu8

surely something can be done, will have to call them tomorrow, see what they say, pricks

Ok you may have a serious problem, do the following:

1) Check if you have a Visa debt card in which case you can still do a charge back.

2) If you do not then you need to contact Customer service on the details on the first page. Ask if the refund is already in progress. But here is your problem, administrators keep parts of the business going to get the most money they can. The refund and exchange part of business are always closed forever once administrators take over. So there is a 99% chance of you not getting money back.

3) If it is not then make a claim with the administrators, however expect a long delay before or even if it is returned. Ask for the contact information from customer service. In all case consumers are the last people to get money back, if they do it is usually less than 5p per £1.

4) This is Long shot but you could contact the financial-ombudsman which is free, see here: http://www.financial-ombudsman.org.uk/default.htm

That is the best you can do at the moment, sorry I can't be more help but this is way the system works.

Good luck.

[Hans v Hube]

Many thanks for the list gurpswoo1

I see Reading, Newbury & even Banbury on the list but no Oxford?

In fact Reading have lost 2 stores now & at this time only have a Gamestation.
Knew most of the staff at all 3 sites even out & about outside the shops/always nice people never pushy say like Dixons etc.

Paul

[Hans v Hube]

Also in the UK we are going to get hit big time by a post charge price hike which could also affect Game, the wish to offer free post on orders when i hope they are back up & running

http://www.bbc.co.uk/news/business-17522500