Bioware Treehouse Store

[tonybsg]

Hey Ryan! Thanx for the heads up, ordered the Special Edition

May I ask you something?

The new shipping protocol does not apply for International Customers?

"Artwork (Domestic Only): We've heard your complaints about how art is shipped and we've done something about it. All new artwork is now packed and shipped from our home office very carefully by our dedicated Customer Support Team. We are no longer shipping prints flat—everything is carefully rolled and shipped in 4" heavy duty mailing tubes. Because of the extra care we're taking, a week or more may be needed to process your order. We have had a great deal of success with these new procedures, and the number of damages has reduced exponentially. We are exploring additional options to speed up this process so we can get your art to you both safely and quickly, and we appreciate your patience while we work on that quickly part."