Gearbox Store - Borderlands Statues

[KnightOfTruth]

Originally Posted by blingaling

I'm not sure that this forum is the best place to look for customer service from treehouse.
I really hope you get yours soon, it's a really great statue, worth the wait for me.

Was going to say the same thing Funky, and nothing personal here, just some info. Ryan does us a HUUUUUUGE favor and service by being a liaison on here for us, notifying us of deals and somewhat "inside" information when he can. He 1) is not even in a customer-service related position as far as I know and 2) even if he was, wouldn't and shouldn't be required and expected to handle such issues from this medium. (a totally non-related 3rd party website forum)

I totally understand your frustration - seems like the whole internet has experienced the same thing since the merge/take-over over there, but I just don't think your words regarding Ryan on here are warranted at all. He's our "hero" (when he can be), not the problem... it's kind of like blaming Batman for all the troubles in Gotham.