Issues with Play-Asia

[Thuryon]

I've been buying some of their exclusive limited editions but I ran into some issues with the latest one.

Instead of using bubble wrap they decided to overfill the box with packing peanuts and force it shut, obviously flattening the game box in the process.

When I explained what happened (and provided photos) they "investigated" the situation and repeatedly blamed the shipping company for the damage, refusing to even consider that their packing people might have made a mistake.

Is there anything I can do other than not buying from them again?