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Old 04-10-2013, 07:06 PM
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Default Re: Online Bethesada store opens!

Just to add got mine today and the Skyrim Lith has very small creases over large parts of the print - not happy and sent Treehouse an email!
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Old 04-10-2013, 08:16 PM
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Default Re: Online Bethesada store opens!

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Just to add got mine today and the Skyrim Lith has very small creases over large parts of the print - not happy and sent Treehouse an email!

I wonder if that's why Ryan has disappeared the past week.
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Old 04-10-2013, 08:20 PM
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Default Re: Online Bethesada store opens!

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I wonder if that's why Ryan has disappeared the past week.
He's already answered why he doesn't respond to these sorts of things

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Originally Posted by Treehouse_Ryan View Post
I tend to stay quiet about customer service issues because I'm not actually involved in customer service. I read about damages, and it bums me out, and I try to surface it to the right people so we can at least try to prevent further issues like this. But what happens to you in each case is up to customer service and I didn't feel particularly helpful chiming in. To say nothing of the backlog of my actual job piling up and having less time to chat with you all. I'm not trying to perpetrate a cover-up or hide out--I just don't always have useful information to share and repeated apologies can ring hollow, which is another thing I'd like to avoid seeming....
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  #4  
Old 04-10-2013, 08:20 PM
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Default Re: Online Bethesada store opens!

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Originally Posted by thefunk007 View Post
Just to add got mine today and the Skyrim Lith has very small creases over large parts of the print - not happy and sent Treehouse an email!
same here, the Fallout one has a mark as well

Will email Treehouse later
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  #5  
Old 04-10-2013, 08:25 PM
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Default Re: Online Bethesada store opens!

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same here, the Fallout one has a mark as well

Will email Treehouse later
That's a shame

My fallout litho had a crease/indent on the artwork itself which detracts from it

There are no replacement lithos for Fallout or Skyrim to my knowledge so a refund or maybe some type of partial refund are the only options
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Old 04-10-2013, 08:30 PM
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Default Re: Online Bethesada store opens!

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That's a shame

My fallout litho had a crease/indent on the artwork itself which detracts from it

There are no replacement lithos for Fallout or Skyrim to my knowledge so a refund or maybe some type of partial refund are the only options
Yeah it blows

Is the mark on your Fallout one towards the top right hand corner, a few inches in?
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  #7  
Old 04-10-2013, 08:33 PM
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Default Re: Online Bethesada store opens!

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Yeah it blows

Is the mark on your Fallout one towards the top right hand corner, a few inches in?
Yes more or less I would describe it as more in the middle right of the artwork

Pics if it helps




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