"The Thing in Dead Space" giclee by Ryan Guyatt

[MortalMonday]

I think so, yes.

Even the cardboard box that they used to ship the print in is almost paper thin.

I'm sick to my stomach. Hopefully I can get my money back; I don't even want the print now.

Some of this garbage doesn't even make sense. They rolled the print on a corrugated piece of cardboard. I mean WTF!

[SwiftDeath]

Originally Posted by MortalMonday

I think so, yes.

Even the cardboard box that they used to ship the print in is almost paper thin.

I'm sick to my stomach. Hopefully I can get my money back; I don't even want the print now.

I take it you still have time to open a paypal claim?

[Galahad]

Originally Posted by MortalMonday

I think so, yes.

Even the cardboard box that they used to ship the print in is almost paper thin.

I'm sick to my stomach. Hopefully I can get my money back; I don't even want the print now.

Some of this garbage doesn't even make sense. They rolled the print on a corrugated piece of cardboard. I mean WTF!

This sucks. What a shame: geek-art has probably now lost a large market of potential buyers. I filed a claim Friday with paypal over the phone. Thomas the owner emailed yesterday sort of annoyed that I did, but he was still courteous. I said I'd rather take a refund than a replacement because I'm pretty sure they won't be able to get hold of the artist to sign the print (if he couldn't get hold of him before what are the chances he will now?)--- and I'm too taxed to go through another cat and mouse game asking for it later.

[winds]

I'm wondering if I should file a claim too. This experience has made me a little sick as well. Literally paying $150 CAD for each print (2 total) and they're damaged without signatures or certificates of authenticity? How can an art dealer have dropped the ball so much on these...

Thomas the owner is assuring me he will sort this out, but at this point I don't want to miss the opportunity to open a paypal claim and potentially just get scammed on this entire purchase.

Bah, decisions, decisions.

What is everyone else doing for this? Waiting for the reprints or opening claims?

[SwiftDeath]

Originally Posted by winds

I'm wondering if I should file a claim too. This experience has made me a little sick as well. Literally paying $150 CAD for each print (2 total) and they're damaged without signatures or certificates of authenticity? How can an art dealer have dropped the ball so much on these...

Thomas the owner is assuring me he will sort this out, but at this point I don't want to miss the opportunity to open a paypal claim and potentially just get scammed on this entire purchase.

Bah, decisions, decisions.

What is everyone else doing for this? Waiting for the reprints or opening claims?

Wait until a day or two before the paypal claim limit (45 days) then open a claim

Otherwise you have no protection and they (geekart) can just walk away

Can't really be helped only way to continue your protection plus it usually kicks the seller into high gear to fix said problem as they now have a time limit

[lhurgoyf]

Originally Posted by SwiftDeath

Wait until a day or two before the paypal claim limit (45 days) then open a claim

Otherwise you have no protection and they (geekart) can just walk away

Can't really be helped only way to continue your protection plus it usually kicks the seller into high gear to fix said problem as they now have a time limit

If you use your credit card via paypal, the credit card's protection trumpts paypal's. Don't ever pay by direct payment from your bank account, it leaves you with no recourse.

[Galahad]

Thanks folks for the helpful tips. Thomas just processed my refund today ( I used a paypal smartconnect card). I'm sure he's stressed out of his mind at whoever decided to ship the giclees that way. Maybe the shipper didn't even know about providing a certificate of authenticity or obtaining a signature. Unfortunately, due to my financial situation right now, I can't afford to stick around for round 2.

[SwiftDeath]

Originally Posted by Galahad

Thanks folks for the helpful tips. Thomas just processed my refund today ( I used a paypal smartconnect card). I'm sure he's stressed out of his mind at whoever decided to ship the giclees that way. Maybe the shipper didn't even know about providing a certificate of authenticity or obtaining a signature. Unfortunately, due to my financial situation right now, I can't afford to stick around for round 2.

Don't feel bad about it. No matter how nice a guy Thomas may be it is most certainly his responsibility to know that, no one elses