"The Thing in Dead Space" giclee by Ryan Guyatt

[winds]

So i've been emailing back and forth with Thomas about this dilemma for over a week now. He managed to reassure me that everything would be alright and he would resend the prints, that is... until I saw this thread and that everyone was going through the exact same situation. I hadn't realized a place like Geek Art could have dropped the ball so hard on art prints. I had never ordered from them before, but certainly knew of them and knew they had a good reputation. Plus... they're an art dealer. How can an art dealer not know how to ship art prints? Weird.

Anyways, today he sent me this email. I have to say after reading it... he dispelled all my concerns and I feel very confident about getting these now.

There was indeed a big mistake during the shipment. I made sure it won't happen again.
Your prints have been sent tuesday, carefully wrapped.

Concerning the certificates, you will get them shortly after in another letter.

Again, I totally understand your point of view, and feel sorry about what happened. It was a big mistake, and I'm doing my best to repair it. I will make an announcement on Geek-Art today.

This has been a hell to organize, but now everything is in order.

This made me change lots of things in my organization, for the best.

I wasn't aware of the way shipments were sent, this was a mistake.

Please tell me when the prints reach you. Here are the pics of how they are shipped by now.

Regards