Zavvi or the Hut

[Venner]

Ordered Halo collector edition from the Hut on 26th May, they took the money for it that day from my bank as used paypal to pay.

Today (june 5th) i get an e-mail saying they have canceled my order but dont worry as they didnt take any money from my account which is a lie as its showing on my bank account and also paypal. So ive opened a dispute with paypal against them.

[mosavon]

thats really bad venner, totally not on if thats true, i assume you've contacted them before disputing?

[MrBubbles]

I've ordered numerous times from Zavvi and everything was fine. Shipping times are a bit longer, but that's because I live in Holland and they ship from some foreign country. Therefore you got to have some patience as a foreign buyer.
Packaging was always good, never had to use the return policy.

I guess the Hut has the same policies since they belong to Zavvi.