Dishonored / Skyrim / Fallout Litho's

[Mike1888]

Looks good to me. That looks like daedric armor from the game if I remember right.

[Treehouse_Ryan]

Originally Posted by amb6883

Why do all the treehouse stores not like to put the names of the games on their giclees and screen prints? And I bet the 250 edition run of dragon flight is changed by Monday. Definitely passing on all of them.

Traditionally, the giclees and screenprints are more art-piece-that-happens-to-be-game-related than game-collectible, and so we print just the art. Laying the logo over the art would be tough, so we'd have to give it an even bigger border and print the logo there, which hasn't seemed very appealing when we've looked at it. Would a lot of you prefer to have the logo on everything, instead of just the lithos?

I'm curious why the edition size changing bothers you. I know why it bothers me, but we have never and would never raise an edition size, so as a collector it would seem to only be in your benefit if the number goes down some....

Originally Posted by Mike1888

That looks like daedric armor from the game if I remember right.

This. Came to us from the Skyrim team called "Daedric_Armor_Scene".

[ingmar1988]

Originally Posted by Treehouse_Ryan

Traditionally, the giclees and screenprints are more art-piece-that-happens-to-be-game-related than game-collectible, and so we print just the art. Laying the logo over the art would be tough, so we'd have to give it an even bigger border and print the logo there, which hasn't seemed very appealing when we've looked at it. Would a lot of you prefer to have the logo on everything, instead of just the lithos?

I'm curious why the edition size changing bothers you. I know why it bothers me, but we have never and would never raise an edition size, so as a collector it would seem to only be in your benefit if the number goes down some....



This. Came to us from the Skyrim team called "Daedric_Armor_Scene".

no logo's please. Makes it look like a cheap poster instead of art.

[Matt16]

Originally Posted by rasmusvn

New.

Dragon fight giclee.

Really like that but I've sworn off treehouse so will give it a miss

Originally Posted by Treehouse_Ryan

Would a lot of you prefer to have the logo on everything, instead of just the lithos?

I prefer to have no wording at all other than a sig and number as I think it makes them more poster like

[Treehouse_Ryan]

Originally Posted by Matt16

Really like that but I've sworn off treehouse so will give it a miss

I 100% understand your frustration and won't try to talk you into anything, but for the record I was going over your case with customer service this morning and they should be reaching out to you soon.

Wasteland was the last piece of art our warehouse handled. All of our art is being handled by a lovely girl with Mass Effect tattoos that really, really gives a shit. I've seen her spend five minutes staring at a litho in variously lit areas of the office trying to decide whether some truly tiny creases counted as enough damage to not send. I taught her exactly how we wanted things to roll, and when I've jumped in to do a couple for whatever reason, she clucked at me that I was rolling them too tight (I wasn't) and tried to scold me. I respect that this means nearly nothing to you given your frustrations, but I promise things are very different. This took too long for us to finally do, but we've fully committed to it now, and the results are very different than our previous track record....

If you do actually like this one, you should order it. I don't care at all about selling them out or taking your money, but I would hate for you to not have something you liked on account of the past mistakes that we have well and truly fixed. If you don't trust me/us, then I completely understand and respect that decision, but I'm sad that you'll miss out on something you would have otherwise wanted.

In related news, the international shipping situation is making some slow progress. Ordering multiple pieces at once will no longer jump your shipping rate up crazily, and we're trying to offer USPS as well as MSI. It's more expensive for most shipments (strangely, USPS is a fair amount cheaper on larger packages it turns out--Anthony has been spending days with the most complex spreadsheet I've ever seen), but based on your feedback and MSI's customs policies, we understand that some of you may prefer it. Rates are still very high, but they should be a little better than before and we're still doing lots of analysis here, and meeting with a number of other companies to figure out what additional options we have....

[thefunk007]

Originally Posted by Treehouse_Ryan

I 100% understand your frustration and won't try to talk you into anything, but for the record I was going over your case with customer service this morning and they should be reaching out to you soon.

Wasteland was the last piece of art our warehouse handled. All of our art is being handled by a lovely girl with Mass Effect tattoos that really, really gives a shit. I've seen her spend five minutes staring at a litho in variously lit areas of the office trying to decide whether some truly tiny creases counted as enough damage to not send. I taught her exactly how we wanted things to roll, and when I've jumped in to do a couple for whatever reason, she clucked at me that I was rolling them too tight (I wasn't) and tried to scold me. I respect that this means nearly nothing to you given your frustrations, but I promise things are very different. This took too long for us to finally do, but we've fully committed to it now, and the results are very different than our previous track record....

If you do actually like this one, you should order it. I don't care at all about selling them out or taking your money, but I would hate for you to not have something you liked on account of the past mistakes that we have well and truly fixed. If you don't trust me/us, then I completely understand and respect that decision, but I'm sad that you'll miss out on something you would have otherwise wanted.

In related news, the international shipping situation is making some slow progress. Ordering multiple pieces at once will no longer jump your shipping rate up crazily, and we're trying to offer USPS as well as MSI. It's more expensive for most shipments (strangely, USPS is a fair amount cheaper on larger packages it turns out--Anthony has been spending days with the most complex spreadsheet I've ever seen), but based on your feedback and MSI's customs policies, we understand that some of you may prefer it. Rates are still very high, but they should be a little better than before and we're still doing lots of analysis here, and meeting with a number of other companies to figure out what additional options we have....

I can vouch for this, I have had a nightmare with the original Skyrim oversized Litho, the original one was damaged, so a replacement was sent, that got lost by the courier and I have now had a new one sent out via a faster tracked service and the girl that has been looking after me has been fantastic

[Matt16]

Originally Posted by Treehouse_Ryan

I 100% understand your frustration and won't try to talk you into anything, but for the record I was going over your case with customer service this morning and they should be reaching out to you soon.

Wasteland was the last piece of art our warehouse handled. All of our art is being handled by a lovely girl with Mass Effect tattoos that really, really gives a shit. I've seen her spend five minutes staring at a litho in variously lit areas of the office trying to decide whether some truly tiny creases counted as enough damage to not send. I taught her exactly how we wanted things to roll, and when I've jumped in to do a couple for whatever reason, she clucked at me that I was rolling them too tight (I wasn't) and tried to scold me. I respect that this means nearly nothing to you given your frustrations, but I promise things are very different. This took too long for us to finally do, but we've fully committed to it now, and the results are very different than our previous track record....

If you do actually like this one, you should order it. I don't care at all about selling them out or taking your money, but I would hate for you to not have something you liked on account of the past mistakes that we have well and truly fixed. If you don't trust me/us, then I completely understand and respect that decision, but I'm sad that you'll miss out on something you would have otherwise wanted.

I appreciate what you're saying Ryan, and I agree that the two litho's which I believe were sent from your office both arrived without any problems. I'm not sure what I'm going to do at the minute to be honest, I'll have to give it some thought.

Regarding customer services, they contacted me last week and offered the 50% discount but to be honest there's no point keeping it as it has a hole... a big hole.

[Treehouse_Ryan]

Originally Posted by amb6883

Apparently nearly everything in all their stores that was OOS is back in stock. Starting not trust Treehouse anymore, but I guess it's good for the people missed the first time.

We hold quantities back in case of damages, lost packages, etc. After a period of time when we're satisfied that everything that was going to go wrong has, we release the last few we've been sitting on. We have done multiple versions of some pieces (color variants that are basically new products, open edition differently-sized lithos that are un-numbered and un-signed, etc), but we've never played loose with edition sizes.

Originally Posted by Matt16

I appreciate what you're saying Ryan, and I agree that the two litho's which I believe were sent from your office both arrived without any problems. I'm not sure what I'm going to do at the minute to be honest, I'll have to give it some thought.

Regarding customer services, they contacted me last week and offered the 50% discount but to be honest there's no point keeping it as it has a hole... a big hole.

Steph was working on something with the warehouse that might be a little better on the Wasteland litho. I'm assuming we're still waiting to hear back before she reaches out again, but I know she's trying to do even more for you.

If you really want that Skyrim giclee, I will be happy to pack it myself and refund you the full price of it out of my own pocket if it shows up with anything wrong (that isn't clearly done in transit, anyway) if that helps you to feel more comfortable ordering.... Again, I have no interest in making a sale, so do whatever feels right and I won't hold anything against you.