New member from the US

[Mike1888]

Yeah, its possible you may need to cut him a bit of slack despite the horrible packing. I got a Mortal Kombat press kit and the box was really creased and in pretty poor condition. I was pissed till I realized I couldn't as much as hold it without damaging it myself.

But overall that sounds pretty bad, if your not happy with the way it came, I suppose a negative feedback would be warranted.