Rate The Retailer

[The Darth]

The Good

GAME: +9 Never had any bother but I tend to only buy exclusives from them or good stuff on sale.

Gamestation: +9 Once again, never had any bother from them and they do get the odd good exclusive.

Amazon UK: +7 Again, very good but the delivery times often put me off.

ShopTo: +6 Nice fast delivery but awful packaging. I use them if I want the item here yesterday.

Zavvi: +5 Even though the packaging is crap, everything so far has arrived fine. Mind I have heard quite a few horror stories about them.


The Bad:

HMV: -1 Seriously, how slow can one company be. Even when there isn't 10 foot of snow everywhere they are still terrible.

Gameseek: -1 Fast delivery but total crooks. I can buy the same things elsewhere normally and don't have to take out a second mortgage to pay for it.

And not forgetting the ugly:

Play.com: -? Everyones favourite online retailer. There for the morons of society who think that play.com is the only online retailer in existence.I'm not even going to give them a number because they don't deserve it. Packaging = shit. Delivery times = shit. Customer service = shit.

Back in the day they used to be good when they stuck to DVD's. Then some money grabbing clown must have taken over and turned it to crap. Credit cards, clothes, oil changes, you name it they do it all. Unfortunately they aren't very good at any of it. They are basically the Kwik Fit of the online world. Sorry, anyone not from the UK might not know who Kwik Fit are. They are a UK garage that specialise in ripping people off with crap repairs. The customer service rivals play.com in the fact that the staff have the I.Q of a turnip and the looks to match.

[mosavon]

Game.co.uk + 8 - Every pre-order i've ever got from them has turned up on time or early, condition is generally fine and its also convenient for me that i have a store 5 minutes walk from my house so any unwanted items can easily be returned, loyalty system is pretty fair also, overall good retailer

HMV.co.uk + 7 - I haven't ordered too much from these, but i did get the helghast edition from them which was fine, i've traded a console and games with them and got fair prices, again they seem to have a pretty fair loyalty system, good experience

Amazon.co.uk + 7 - Never had any problems ordering directly from amazon, generally fair prices, easy returns and i cant remember getting anything damaged, mostly positive experiences when ordering from the independent sellers too

thegamecollection.net + 6 - Cheap prices, good and quick communication and i like how they state that an item is new/sealed and the region/stock availibility next to the majority of items, packaging wasn't the best in my experience which places it slightly below the big hitters, mainly positive though

Gamestop.com + 7 - Really fast service considering im an international customer, reasonably priced item which arrived un-damaged, cant fault them on my first order

Play.com 0 - Im staying neutral because i've only ever had 2 items from them, 1 was fine and 1 order got cancelled without notification. i know they have a poor reputation so id only ever order an exclusive or an item at a great price, jury is out

Zavvi.co.uk -5 Well what can be said about these guys, virtually every single item i've ordered from these clowns has arrived with some form of damage, if its anything cardboard related then forget zavvi it will get squashed and bashed about, they are very slow and basically ignore any form of communication through there online messaging service, the only good thing which holds them up is the prices...Poor

Shopto.net - 10 Alot of people seem to rave about these but i dont know why, my one and only order failed to arrive which i know is down to the postal service but the way they dealt with it was very bad...rude communication and id certainly never order from them again i hate them so much i wish this was a real hammer

Game4game.at - 8 After a good start with this retailer (Sniper GW SE) it just went from bad to worse, COJ is one of the worst CE i own, cheaply made and significantly different to what i thought would be a nice item, misleading picture and just a huge disappointment!!!! then we come to Dead Island Treasure Edition, again what can you say when an edition is labelled as "lavish" "handmade" "unique" "numbered" and "COA" it didnt contain either a COA or numbering of any kind...quality again leaves alot to be desired imo, im sure its in there T&C's about content changing etc but i dont think im the only one feeling ripped off here?

Good Thread BTW Gemini