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Old 08-21-2013, 09:09 PM
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Matt16 Matt16 is offline
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Default Re: Online Bethesada store opens!

Being able to have items stored and shipped as a batch is a great idea, although difficult to implement it would drive up sales I'm sure. There are a number of items I almost ordered but left due to the shipping/import fees/carrier fees being to high to justify the purchase but if I could have them all shipped together it would be great. May never happen due to complexity but a good idea nonetheless.

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Originally Posted by Treehouse_Ryan View Post
And that's just the intentional changes. We also run into weird glitches and bugs from time to time, like when our replacements were getting dinged by more fees. It turned out that when we passed a value of zero to the warehouse, they would instead look up the price on file instead, so that was surprising and hard to narrow down. Eventually we just did a manual check before we hand off the order that says if the value is zero, make it one dollar instead because that was easier and faster than working with them on accepting the zero dollar value.
That explains what happened to me with the fallout litho which was damaged. I paid 18.60gbp import fees for the first one, then when the replacement was sent, I expected it to be sent with zero value but I ended up paying the same fees again. This was damaged as well and I then paid the fee again on the next replacement. I basically paid double the value of the litho on import fees which was the icing on the cake of that ordeal
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Old 08-21-2013, 10:08 PM
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SwiftDeath SwiftDeath is offline
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Default Re: Online Bethesada store opens!

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Originally Posted by Matt16 View Post
That explains what happened to me with the fallout litho which was damaged. I paid 18.60gbp import fees for the first one, then when the replacement was sent, I expected it to be sent with zero value but I ended up paying the same fees again. This was damaged as well and I then paid the fee again on the next replacement. I basically paid double the value of the litho on import fees which was the icing on the cake of that ordeal
To be honest some of that is due to UK customs

Obviously it shouldn't take so many replacements to get right (or even one....)

But UK customs take shipping price into account so if the value amount is 1 or 0 doesn't matter as much if the shipping itself goes over the minimum amount

Not sure that made sense
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