The Zavvi Exclusive Thread

kennyrh · #1 09-10-2013, 05:46 PM

Okay steelie enthusiasts, the latest announcement from Dumb and Dumber Inc. re the SC Blacklist alleged steelbook.

"Hello Ken,

Thank you for getting in touch about Splinter Cell: Blacklist.

Please accept my apologies for the frustration this has caused.

I have followed this up for you with the relevant department and I am sorry but they are unable to give me an exact date for the dispatch of this item.

I am sorry I am not able to give you an exact date for this, but I would expect this to be within the next 3-5 working days.

If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.

Kind regards,
Lauren

Zavvi.com Customer Service Team"

So no "exact" date but "possibly" within the next 3-5 working days . . . . .

. . .is anybody getting excited at this lesson in vague platitudes ??

Redmagster · #2 09-14-2013, 10:45 PM

DESIGN YOUR OWN STEELBOOK!!!

http://www.empireonline.com/forum/tm.asp?m=3643936

comaamen86 · #3 09-15-2013, 02:45 PM

Quote:

Originally Posted by Redmagster

DESIGN YOUR OWN STEELBOOK!!!

http://www.empireonline.com/forum/tm.asp?m=3643936

do t5his for a milla steel please i have a few ideas

also now live on zavvi

http://www.zavvi.com/blu-ray/only-go.../10852886.html

kennyrh · #4 09-17-2013, 08:34 PM

Rhetorical question . . .has anybody got their SC Blacklist steelie from Zavvi yet ???

If mine's still a no-show tomorrow I'm packaging my normal copy back up and sending it back for a refund.

I'm more or less certain that Zavvi are just taking the piss here so I'm thinking that if I get my 40 quid back and then, by some miracle, the steelbook does turn up then i deserve it for all the crap I've put up with . . . .

comaamen86 · #5 09-17-2013, 08:43 PM

Quote:

Originally Posted by kennyrh

Rhetorical question . . .has anybody got their SC Blacklist steelie from Zavvi yet ???

If mine's still a no-show tomorrow I'm packaging my normal copy back up and sending it back for a refund.

I'm more or less certain that Zavvi are just taking the piss here so I'm thinking that if I get my 40 quid back and then, by some miracle, the steelbook does turn up then i deserve it for all the crap I've put up with . . . .

biggav said he did you should pm him

Redmagster · #6 09-17-2013, 08:47 PM

Quote:

Originally Posted by kennyrh

Rhetorical question . . .has anybody got their SC Blacklist steelie from Zavvi yet ???

If mine's still a no-show tomorrow I'm packaging my normal copy back up and sending it back for a refund.

I'm more or less certain that Zavvi are just taking the piss here so I'm thinking that if I get my 40 quid back and then, by some miracle, the steelbook does turn up then i deserve it for all the crap I've put up with . . . .

I think you would be well in order to do that!!

blockbusterboy · #7 09-19-2013, 11:31 PM

Quote:

Originally Posted by kennyrh

Rhetorical question . . .has anybody got their SC Blacklist steelie from Zavvi yet ???

If mine's still a no-show tomorrow I'm packaging my normal copy back up and sending it back for a refund.

I'm more or less certain that Zavvi are just taking the piss here so I'm thinking that if I get my 40 quid back and then, by some miracle, the steelbook does turn up then i deserve it for all the crap I've put up with . . . .

Here's my tale to tell...

Message to Zavvi

"I did not receive the Zavvi exclusive steelbook for Splinter Cell Blacklist which was suppose to come with the game as I had ordered.

Please can you let me know if it's been sent out or is going to be sent out ? If so is it being sent in Zavvis special steelbook packaging ?

Thank your for your time to this query"

Zavvis reply

"I am sorry that you have not yet received the steelbook.

However I can now advice that your order has been sent in two parts. You will receive the game in a standard game case and you should then receive the steelbook case for you to put the disc in...." et cetera

My reply to Zavvi after a week; (Six days to be precise but it already seemed an eternity).

"Still have not received the steelbook that was suppose to come with this game.

Have you sent the actual steelbook out ?

Infact have you had the steelbook in stock to actually send out or is it a question that you haven't got any to send out but actually expect me to keep the standard edition of the game anyway ?

I am very concerned about this last point. In the message above you say 'and you should then receive the steelbook case'. Should being the operative word. Should not being an absolute definitive.

I would suggest that if you are unable to provide the steelbook in perfect condition or at all that you provide a returns authorisation for the return of the game which of course is still manufactured sealed.

Thank you for your time to this unfortunate situation."

Zavvis reply to my reply

"Thank you for getting in touch about Splinter Cell Black list - includes Zavvi exclusive steelbook.

Please return this to us using the collect + label" et cetera. "Your returns authorisation is...." et cetera......

To cut a long story short I returned the item early this morning.

A final coda.

I have a steelbook on its way via Luckos not that I've got a copy of the game to put in it. I'll pick up the 'Fifth Freedom' edition at some point. I could do with a stroll around a luxury yacht and some gold goggles.