Having Issues Ordering from NA Square Enix Store

[Twisted]

the best advice would be to google for digital river's phone number and have your American contact call them directly...they are open 24-7..and then they can walk you through to see if you can get a order through..be warned it is hit or miss..there servers crash a lot and they have issues on their end as well...a phone call may take up to 1 hour...and may need to call on more than 1 occasion..in my case..it took 3 calls averaging 45 mins each..one took more than 1 hour..because I kept getting disconnected or I was being told something different each time I called..but in the end..i got a confirmation.