Thief Steelbook

[Platfus]

Oh ok
Not mine pic

[Dan]

So, ummm story time :/


About last week, I purchased two copies of Thief target exclusive steelbooks (PS4 and a Xbox1) from the target website. They finally arrived, and what do I see when I open the package? Two regular versions of Thief! I was soo freaking mad.... I called customer service to figure out what happend and if there was something they could do regarding the mess up. After a lengthy 30 minute phone call, they told me they didn't know why I received two regular copies of the game instead of the target exclusive steelbook version and that my only options where....
1. Keep the copies and receive 20 dollar gift card as a "we're sorry we fucked up."
or
2. Return the copies and wait for a refund but because I purchased them via paypal the refund would be sent to paypal and then I would have to transfer the funds into my bank account... so I wouldn't see that money for at least 2-3 weeks.

So, I went to a target store and explained my story to the costumer service/ returns clerk and she had to call their costumer service to find out if they could do a swap or not. After waiting for 10 minutes, they told her that it wasn't possible to swap it out as it has a different SKU or Item number AND THAT THE TARGET EXCLUSIVE WAS ONLY AVAILABLE AT THE TARGET STORE ONLY so what they ended up doing was a return via gift card and with that gift card I made the purchase of the steelbook exclusive.. The only problem was that that target only carried the XB1 version and where sold out of the PS4 copies... So I had to drive across town to another target to go through the same stupid crap and explain myself again to get my PS4 steelbook... Great times :/


Well, any of you that purchased the steelbook through the website be prepared to receive a regular copy of the game and not the target exclusive version..

[Ayiu]

Originally Posted by Dan

So, ummm story time :/


About last week, I purchased two copies of Thief target exclusive steelbooks (PS4 and a Xbox1) from the target website. They finally arrived, and what do I see when I open the package? Two regular versions of Thief! I was soo freaking mad.... I called customer service to figure out what happend and if there was something they could do regarding the mess up. After a lengthy 30 minute phone call, they told me they didn't know why I received two regular copies of the game instead of the target exclusive steelbook version and that my only options where....
1. Keep the copies and receive 20 dollar gift card as a "we're sorry we fucked up."
or
2. Return the copies and wait for a refund but because I purchased them via paypal the refund would be sent to paypal and then I would have to transfer the funds into my bank account... so I wouldn't see that money for at least 2-3 weeks.

So, I went to a target store and explained my story to the costumer service/ returns clerk and she had to call their costumer service to find out if they could do a swap or not. After waiting for 10 minutes, they told her that it wasn't possible to swap it out as it has a different SKU or Item number AND THAT THE TARGET EXCLUSIVE WAS ONLY AVAILABLE AT THE TARGET STORE ONLY so what they ended up doing was a return via gift card and with that gift card I made the purchase of the steelbook exclusive.. The only problem was that that target only carried the XB1 version and where sold out of the PS4 copies... So I had to drive across town to another target to go through the same stupid crap and explain myself again to get my PS4 steelbook... Great times :/


Well, any of you that purchased the steelbook through the website be prepared to receive a regular copy of the game and not the target exclusive version..

Sounds awful At least you didn't have to explain where germany is located

[comaamen86]

Originally Posted by Ayiu

Sounds awful At least you didn't have to explain where germany is located

its okay will never have to again, that was the one and only time