Destiny Collectors’ Editions Detailed, Coming to NA & Europe

I_BE_WILL · #1 09-22-2014, 04:48 AM

Quote:

Originally Posted by 0329liuken

Amazon only refunded me 15%... Guess I should contact their CS again?

They didn't even ask for photos, they just offered to send a replacement (then figured out they were sold out) then refunded me. They even offered to waive extra shipping costs if I wanted to purchase from a seller on Amazon.

0329liuken · #2 09-22-2014, 04:55 AM

Quote:

Originally Posted by I_BE_WILL

They didn't even ask for photos, they just offered to send a replacement (then figured out they were sold out) then refunded me. They even offered to waive extra shipping costs if I wanted to purchase from a seller on Amazon.

Wow, that's a fine rep you talked with!

flatout · #3 09-22-2014, 01:01 PM

Quote:

Originally Posted by I_BE_WILL

They didn't even ask for photos, they just offered to send a replacement (then figured out they were sold out) then refunded me. They even offered to waive extra shipping costs if I wanted to purchase from a seller on Amazon.

Wow. That is amazing, can't believe you got a full refund and got to keep it... lucky!

Was that Amazon US?

I_BE_WILL · #4 09-23-2014, 04:34 AM

Quote:

Originally Posted by flatout

Wow. That is amazing, can't believe you got a full refund and got to keep it... lucky!

Was that Amazon US?

Yeah, the rep should really teach others how to handle these properly, they wrote an extremely detailed message saying that they hope that I continue to shop with Amazon as a valued and important customer, and will not be offended and disappointed by this once off incident.