Assassins Creed Statue/Figures

[KnightOfTruth]

Seriously. I don't swear, but if I did this would be one of those moments!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've spent the past week banging on the door of Ubisoft's CSR to get them to give me the points that I earned through their referrals. I had confirmed at least 20 people which would've been 60,000 points. I only needed 15,000 or so to get to the 200,000. Up until today the clock has been available and Ubisoft has been juggling me around.

Well guess what?! Someone over there FINALLY responded to my last request this afternoon and rewarded me 21,000 points which pushed me over the limit. I go to the reward site as soon as i possibly could, click on the clock to redeem my hard earned points (never got more than 3k on the spin) and I'm greeted with...

Spoiler!

REDEEM REWARD
Assassin’s Creed Syndicate Clock

Cost
200,000 Credits
SOLD OUT
For Family members only! You won’t find this designer clock anywhere else. Modeled after one of London’s most iconic monuments, get your hands on one before they run out! Phone number required (will only be used to contact potential winners). Rewards valid for US shipping addresses only.
Sorry! This reward is sold out.

FREAKING SOLD OUT!!!!!!!

Yup. Normally I don't over react, but I am livid. This is the most ridiculous thing and there's absolutely no need for this to have happened! All it should have taken was 2hrs tops for someone to review my case, see that my referrals were real, award me the points and *bam* case closed.

Of course, the hat sold out to, so there's nothing to even spend my points on now!

[killjoymeg]

Originally Posted by KnightOfTruth

Seriously. I don't swear, but if I did this would be one of those moments!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've spent the past week banging on the door of Ubisoft's CSR to get them to give me the points that I earned through their referrals. I had confirmed at least 20 people which would've been 60,000 points. I only needed 15,000 or so to get to the 200,000. Up until today the clock has been available and Ubisoft has been juggling me around.

Well guess what?! Someone over there FINALLY responded to my last request this afternoon and rewarded me 21,000 points which pushed me over the limit. I go to the reward site as soon as i possibly could, click on the clock to redeem my hard earned points (never got more than 3k on the spin) and I'm greeted with...

Spoiler!

REDEEM REWARD
Assassin’s Creed Syndicate Clock

Cost
200,000 Credits
SOLD OUT
For Family members only! You won’t find this designer clock anywhere else. Modeled after one of London’s most iconic monuments, get your hands on one before they run out! Phone number required (will only be used to contact potential winners). Rewards valid for US shipping addresses only.
Sorry! This reward is sold out.

FREAKING SOLD OUT!!!!!!!

Yup. Normally I don't over react, but I am livid. This is the most ridiculous thing and there's absolutely no need for this to have happened! All it should have taken was 2hrs tops for someone to review my case, see that my referrals were real, award me the points and *bam* case closed.

Of course, the hat sold out to, so there's nothing to even spend my points on now!

Could you go back and complain again? Since it is their fault for not giving you the correct points you should have had one.

(plus them saying there is only _____ left is always a lie)

[KnightOfTruth]

Originally Posted by killjoymeg

Could you go back and complain again? Since it is their fault for not giving you the correct points you should have had one.

(plus them saying there is only _____ left is always a lie)

Yeah, that's exactly what I did. Sent them another email explaining the situation (though I had explained to them all along in the history the "urgency" of the matter). That's why I said I'm not holding my breath that they'll follow through though. I mentioned the fact that they usually have "overstock"or extras for replacement purposes and that I wasn't asking for "special treatment" but just to get what I legitimately "earned".