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#1
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#2
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based on the picture above, what if everything looks great outside, but the inside a wreck? It seems as though the inside material is so thin the book can damage those thin cardboard.
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#3
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After speaking with them today they are going to send a courier to my house on Tuesday to pick up the damaged ones and replace them with mint copies. The person was actually quite helpful and was not surprised about the damage, obviously they have had lots of complaints.
I got my 4th copy today and it was mint, so I have 2 mint copies and to duffers that are being replaced.........This must have cost them loads more than if they had simply packed them well in the first place. The face punching will happen if the next 2 arrive damaged LOL |
#4
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I'll never understand why items are sent the way they are, like you say it costs them money to have it returned and re-sent, not to mention the damage it does to reputations, well Zavvi doesn't have much of a reputation to destroy but you know what i mean
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