Metal Gear Solid Ultimate HD Collection Zavvi World Exclusive only 4000 worldwide

[fattyuk]

I'm surprised that with over 100+ pages of basically zavvi are rubbish and what am absolute mess they have made with this item worldwide, that my actions with getting a refund seem to be replied with the pretty much "how can you do that, to zavvi!?"

never mind ay roll on the sale when I can repurchase for the Steelbook!

[nipperkipper]

Originally Posted by fattyuk

I'm surprised that with over 100+ pages of basically zavvi are rubbish and what am absolute mess they have made with this item worldwide, that my actions with getting a refund seem to be replied with the pretty much "how can you do that, to zavvi!?"

never mind ay roll on the sale when I can repurchase for the Steelbook!

1) Claiming the item was damaged when it was not = A Lie

2) Sending the CE back but keeping the Platinum MGS 4 = Fraud or Theft whichever really

And you are surprised people say "how can you do that"? Regardless of how rubbish Zavvi may be, you cant morally justify your actions

The old phrase two wrongs dont make a right come to mind

[fattyuk]

Originally Posted by nipperkipper

1) Claiming the item was damaged when it was not = A Lie

2) Sending the CE back but keeping the Platinum MGS 4 = Fraud or Theft whichever really

And you are surprised people say "how can you do that"? Regardless of how rubbish Zavvi may be, you cant morally justify your actions

The old phrase two wrongs dont make a right come to mind

I'll have to admit it was a little damaged nothing major though as for MGS4 it wasn't advertised to come with the item anyway so it's not exactly theft, have you never had company's mess up orders for you?? In the past 6 months play.com accidently paid me twice for a playtrade sale and game only charged me for 1 of my 2 MW3 hardened editions - its all the same.

[nipperkipper]

Originally Posted by fattyuk

I'll have to admit it was a little damaged nothing major though as for MGS4 it wasn't advertised to come with the item anyway so it's not exactly theft, have you never had company's mess up orders for you?? In the past 6 months play.com accidently paid me twice for a playtrade sale and game only charged me for 1 of my 2 MW3 hardened editions - its all the same.

Yes companies have messed up my orders in the past but i deal with it via the proper channels, if the item was damaged then yes you do have a right to return it based upon that which i fully accept. Although you did say originally it was MINT and you punched it to damage it.

And yes although MGS 4 wasnt advertised it would have been right to return it with MGS HD because it was a bonus for first 4k pre orders. After all its still a cost to them and you profited from it. Come on man, you punched the CE, the least you could have done was return the free bonus as well.

Your philosophy about companies and their mistakes unfortunately is skewed. On the one hand you are saying they make mistakes and should live with the consequences, yet on the other hand you fail to acknowledge you made a mistake in not cancelling your preorder. Rather than accept this and pay for return postage, you damaged the CE intentionally to get it returned for free and sell the free bonus for profit. This is not a balanced viewpoint and you have changed it suit you

[fattyuk]

Originally Posted by nipperkipper

Yes companies have messed up my orders in the past but i deal with it via the proper channels, if the item was damaged then yes you do have a right to return it based upon that which i fully accept. Although you did say originally it was MINT and you punched it to damage it.

And yes although MGS 4 wasnt advertised it would have been right to return it with MGS HD because it was a bonus for first 4k pre orders. After all its still a cost to them and you profited from it. Come on man, you punched the CE, the least you could have done was return the free bonus as well.

Your philosophy about companies and their mistakes unfortunately is skewed. On the one hand you are saying they make mistakes and should live with the consequences, yet on the other hand you fail to acknowledge you made a mistake in not cancelling your preorder. Rather than accept this and pay for return postage, you damaged the CE intentionally to get it returned for free and sell the free bonus for profit. This is not a balanced viewpoint and you have changed it suit you

Funny you mention about not cancelling my order, as I tried more than once with phone calls/emails and messages via the site and they just kept saying its being processed and they can't cancel it.

[nipperkipper]

Originally Posted by fattyuk

Funny you mention about not cancelling my order, as I tried more than once with phone calls/emails and messages via the site and they just kept saying its being processed and they can't cancel it.

Fair point and more than enough reason for you to insist they pay for return postage. But punching a CE, come on man what is that about

[fattyuk]

Originally Posted by nipperkipper

Fair point and more than enough reason for you to insist they pay for return postage. But punching a CE, come on man what is that about

None of your concerns to be quite honest and rather blunt mate lol, I don't know why I'm explaining myself in detail but they wanted me to send it back via collect plus post and there isn't one easily for me to get to, and in order for me to return I had 14 days but because I then complained it was damaged I have 28days to return the item thus giving me more time to go out of my way to get to the collect plus shop as they didn't want me to send it via royal mail.

I reckon out of me/zavvis staff and you, you seem the most concerned with this matter lol, Im not fussed by it, the staff on minimum wage won't be fussed by it, yet you do - I'm sure you've got better things to worry about man


edit: as for morals and all that lol zavvi are sending all the damaged returned ones to other customers as new items!!