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Old 01-11-2013, 11:54 PM
Evilhawk Evilhawk is offline
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Default Re: Art of Assassin's Creed III Limited Edition

I actually asked their customer service yeasterday about a refund including what ups charged me and i got two choices, keep it and get what ups charged me or send the book back and get a refund. hmm
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Old 01-12-2013, 12:05 AM
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Redmagster Redmagster is offline
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Default Re: Art of Assassin's Creed III Limited Edition

You should get a refund but to get one is hell on earth... I have wasted more time on this than anyone ever should but I am principled and I hate the thought of a big organisation getting away with tretaing an individual badly because it is is hard to fight them... so... I kept fighting and, today I finally have refunds and my postage refunded and an email from the head of customer services(LOL!!!!!) UK

So, I have mailed back exactly what I think, I will email Yves Guillemot CEO and maybe, just maybe, someone will care that this has been the worst customer experience I have ever had...

We'll see - I like to think someone cares. My recommendation - if you can get any extra costs refunded take it and run from the pain that arguing it will cause you

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