The Art of Dead Space 3 Clamshell Collector's Edition Art Book.

[xpl0sive]

Easy pass for me. $125 shipped to Australia? No thanks.

[Letrico]

Lol mate do you want to get it 80 shipped?

[ingmar1988]

I posted the news on the fp! thanks Mortal!

please if you have any interesting stuff, dont be shy to post and i will see if i can make a news post!

[toxicatom5]

Originally Posted by ingmar1988

I posted the news on the fp! thanks Mortal!

please if you have any interesting stuff, dont be shy to post and i will see if i can make a news post!

This is great! Looking forward to seeing more posts like this on the fp!

[Treehouse_Ryan]

I'm checking on the situation with the shipping prices. Seems high to me, too, but I wasn't involved in any discussions about shipping this one. It's possible we just got a high weight quote, but I'll try to find out what the story is....

(We've got one more big Dead Space collectible to surprise everyone with. I wasn't going to mention it because it's not related to a CE, but if you guys are into other limited things, it's really pretty cool. More limited [and more expensive], but is a neat thing for a few people that are way into the games. I'll see if I can leak something here maybe. Stand by....)

[tonybsg]

Look into the shipping costs Ryan, this was more expensive than the Dead Space 3 CE!

Waiting for your response, and in case of a misquote, what happens to customers that have already ordered it.

[Treehouse_Ryan]

Originally Posted by tonybsg

Look into the shipping costs Ryan, this was more expensive than the Dead Space 3 CE!

Waiting for your response, and in case of a misquote, what happens to customers that have already ordered it.

I imagine that at these numbers, few to no people have actually paid them. But if we end up changing the prices, we'll dig into everyone that did and refund them, for sure.

I got ahold of our operations guy, and he agreed that it seemed wrong. We won't be able to fix this until Monday morning, but we'll see what we can do. It looks like the item was set up one pound over our standard rules for weight-based shipping, so it's defaulting to the "could be anything" fallback rates. I'll make sure we figure out exactly how overweight and oversized this thing will be, and we'll structure the shipping table so the rates are intentional and not just defaults. Hopefully that will make it better, but we won't know until we get some more info and look at all our options....

Sorry for the confusion, everyone. We're at 724 left (excluding all the holdbacks), and I imagine they'll go fairly slowly over the weekend while the rates are still what they are. I'll update when we know more.

[Cosmic_Link]

Hi Ryan! ^^ It's nice to see somebody from the inside on here and looking at what we're saying and what queries and/ or issues we may have. Would be nice if more companies did this!

Anyway, while we're on the subject of books, would it be possible to make sure that when these books are sent out, and future books, that the customs declaration is declared as "book"? I ask this because I recently ordered some Mass Effect books and have been stung with a nice customs fee which I wasn't expecting as books are tax exempt withing the UK. After contacting HMRC I was told that the declaration was filled out as the items being "media" which was why they incurred a charge.

It's just a slight issue, but would be nice if you could make your distributors aware of this.

Thank you for your continued support here. I think I speak on behalf of everybody when I say we appreciate you taking the time to be here!

[Treehouse_Ryan]

Originally Posted by Cosmic_Link

Anyway, while we're on the subject of books, would it be possible to make sure that when these books are sent out, and future books, that the customs declaration is declared as "book"? I ask this because I recently ordered some Mass Effect books and have been stung with a nice customs fee which I wasn't expecting as books are tax exempt withing the UK. After contacting HMRC I was told that the declaration was filled out as the items being "media" which was why they incurred a charge.

Ah, interesting. I will definitely escalate this. And thanks for the warm welcome!

[Matrix6]

Originally Posted by Treehouse_Ryan

I imagine that at these numbers, few to no people have actually paid them. But if we end up changing the prices, we'll dig into everyone that did and refund them, for sure.

I got ahold of our operations guy, and he agreed that it seemed wrong. We won't be able to fix this until Monday morning, but we'll see what we can do. It looks like the item was set up one pound over our standard rules for weight-based shipping, so it's defaulting to the "could be anything" fallback rates. I'll make sure we figure out exactly how overweight and oversized this thing will be, and we'll structure the shipping table so the rates are intentional and not just defaults. Hopefully that will make it better, but we won't know until we get some more info and look at all our options....

Sorry for the confusion, everyone. We're at 724 left (excluding all the holdbacks), and I imagine they'll go fairly slowly over the weekend while the rates are still what they are. I'll update when we know more.

Thank you very much for looking into the cost of shipping, it did seem awfully high for single book and we weren't able to combine it with the Dev Team CE either.

Anyway, it'd be appreciated if changes to the shipping cost be applied or refunded to those who already ordered.

As for the tier one collectible....can't wait to hear about it, but I doubt I'd be able to afford it from the sounds of things.

Off topic, I tried to purchase the two life size replica Plasma guns a few years ago but I was denied by customs in my country. Reason being, not because it's in the shape of a gun, but because the laser rating was way over the limited permitted here. In hind sight, I was just very unlucky to be probed by customs as some lucky few have got it through without being detected