Dead Space 3

[Treehouse_Ryan]

Originally Posted by tonybsg

Can you confirm it Treehouse_Ryan? Where to track these orders (Dead Space 3 Dev and Artbook)?

We don't always get good international tracking information.

MSI often does have some tracking, though. When I built the Wheres My Stuff page, I had to exclude MSI packages because the tracking link included final delivery address, and that felt like too much information to give out for just an order number you could guess at.

If your package hasn't shipped yet, customer service has no additional information for you.

If your package has shipped, they _might_ have some additional information, but they won't be able to get back to you right away on account of still being slammed with cases (and a gang of new requests for tracking info is only going to slow them down more). Also, it's a weekend, so they won't get back to anyone until Monday. I guess what I'm saying is, you can open a ticket and have someone look up your order, but please understand that they're not going to get back to you immediately and while I understand where your excitement is coming from, repeated requests is only going to make their lives harder....

I will look up a few orders this weekend if you guys want to PM your order numbers.

[T-minus 2 seconds until inbox explosion]

[ferrari100]

Treehouse_Ryan,
Can you confirm there may or may not be any more listed?
I'm losing sleep waiting. It's really not healthy.

Thanks

[Treehouse_Ryan]

Originally Posted by ferrari100

Treehouse_Ryan,
Can you confirm there may or may not be any more listed?
I'm losing sleep waiting. It's really not healthy.

Thanks

We're going to release about 25 Add-Ons sometime next week at a scheduled time that I will post here in advance. Nothing will happen for a few days, so definitely stand down and get some rest....

[ferrari100]

Thankyou.

[tonybsg]

Originally Posted by Treehouse_Ryan

We don't always get good international tracking information.

MSI often does have some tracking, though. When I built the Wheres My Stuff page, I had to exclude MSI packages because the tracking link included final delivery address, and that felt like too much information to give out for just an order number you could guess at.

If your package hasn't shipped yet, customer service has no additional information for you.

If your package has shipped, they _might_ have some additional information, but they won't be able to get back to you right away on account of still being slammed with cases (and a gang of new requests for tracking info is only going to slow them down more). Also, it's a weekend, so they won't get back to anyone until Monday. I guess what I'm saying is, you can open a ticket and have someone look up your order, but please understand that they're not going to get back to you immediately and while I understand where your excitement is coming from, repeated requests is only going to make their lives harder....

I will look up a few orders this weekend if you guys want to PM your order numbers.

[T-minus 2 seconds until inbox explosion]

Ryan, I just wanted a confirmation of the USPS tracking, that's all (since at the Wheres my stuff page we get redirected there).

Artbook's tracking code was recognised today from USPS site.

Dead Space 3 Dev Edition has a similar format tracking code (CJ********US) but it doesn't show anything yet at USPS site.

I suppose it will be recognised sooner or later in their systems.

[tonybsg]

Originally Posted by SwiftDeath

Haha

Yeah I'll be sure to post pics when I do get mine although I doubt I'll be the first to get it

My tracking info says that the dev edition is coming from Kentucky but doesn't have a delivery estimate yet

The clamshell is coming from california and has a delivery estimate of the 31st

Very excited to get these

Mine will probably arrive in two weeks time, so you'll definitely get them before me!

Oops sorry for the double post!

[Treehouse_Ryan]

Originally Posted by tonybsg

Ryan, I just wanted a confirmation of the USPS tracking, that's all (since at the Wheres my stuff page we get redirected there).

Artbook's tracking code was recognised today from USPS site.

Dead Space 3 Dev Edition has a similar format tracking code (CJ********US) but it doesn't show anything yet at USPS site.

I suppose it will be recognised sooner or later in their systems.

Both went to "shipped" status on Friday. Your book was marked shipped at 8:21am, and the Dev-Team Edition was marked shipped at 4:12pm. Maybe USPS updates their tracking in batches, and the later batch the CE went out in isn't updated yet. Or maybe the CE was ready to go, but not actually picked up (hopefully not).

Either way, the tracking number is often not useful for 24 hours, so keep checking it and you'll know as much as we do.

[OniRyo]

Guess it will take quite some time before it arrives here it says it left Ontario, CA but that's all, i guess due the weekend it might still take some for it giving me a proper status.

[dark_preacher]

any update on when next week the 25 addons will go up?

[Ryaku]

still no mail

ordered in 12th January , why ?!