Dead Space 3 - Page 36

mosavon · #**351** 01-29-2013, 04:59 AM

That heavy? i guess the "have they packed well" is answered then

Ryaku · #**352** 01-29-2013, 05:02 AM

ohhhhhhhhhhhh mine do 116 Kg !!!

mosavon · #**353** 01-29-2013, 05:04 AM

lol what? how many did you get exactly ryaku?

themidlandmaster · #**354** 01-29-2013, 05:07 AM

Quote:

Originally Posted by Treehouse_Ryan

I am not involved in any part of the following as my real job, but another member PMed about this, so I dug into the details for him and the following is what I took from what I was told:

This was passed down from our shipping company and we have no real control over it. MSI claims they had too many problems with customs when shipping to PO boxes, so they refuse to do it, and we can't make them. This means all our Australian shipments get flagged (after some other illogical run-around not really worth getting into) if they're supposed to go to a PO box.

Apparently, the "workaround" our shipping company provides is to ship by another method, but if it's refused or has any problems, we can't replace or refund the order. I'm told there is at least one repeat customer who opts for this "you're on your own" scenario every time and has not had a problem yet, but most people just give us a physical address and then things work out in the end.

The obvious alternative is for us to stop using MSI, but this apparently would mean a fairly substantial rate hike that we would have to pass on to you guys, which is not something anyone really wants.

Did I mention we're actively looking into other options to do international distribution better?

Ok, that's really annoying

parcels this heavy are never taken to a home address, and the post office for my home address is much harder to get to than the post office where my po box is located

Ryaku · #**355** 01-29-2013, 05:12 AM

no seems i have problem with my conversion lbs => Kgs

it's 25,60 lbs (on UPS website)

enesis · #**356** 01-29-2013, 05:23 AM

Quote:

Originally Posted by Letrico

Finally my tracking went live and OMG the dev edition is 7.555 KG. That is very unexpected. Almost the weight of my REX

Which item makes that heavy ? Marker statue ?
Mine is not yet shipped

Letrico · #**357** 01-29-2013, 05:49 AM

Quote:

Originally Posted by Ryaku

no seems i have problem with my conversion lbs => Kgs

it's 25,60 lbs (on UPS website)

Lol did you get the art book together? That weights 11+ kg

Quote:

Originally Posted by enesis

Which item makes that heavy ? Marker statue ?
Mine is not yet shipped

I don't know. It's still in Ontario lol. I guess it should be the marker, book and bottle that is heavy.

CrixDoomsday · #**358** 01-29-2013, 06:01 AM

Still no email...
Hope it will come soon cuz i cant wait for that CE...

bbki · #**359** 01-29-2013, 07:01 AM

I order cheapest shipping option and it's at my door today gotta say that's crazy fast.

The weight per box is 8Lbs

I have to say you did a decent job on packing.
the box is a bit bang up on the outside but the thick foam sheet well protect the package.

I'm not gonna open it up unless he ask me to.

So thank you Mr. Ryan and your treehouse team for excellent work.

Letrico · #**360** 01-29-2013, 07:07 AM

Quote:

Originally Posted by bbki

I order cheapest shipping option and it's at my door today gotta say that's crazy fast.

The weight per box is 8Lbs

I have to say you did a decent job on packing.
the box is a bit bang up on the outside but the thick foam sheet well protect the package.

I'm not gonna open it up unless he ask me to.

So thank you Mr. Ryan and your treehouse team for excellent work.

Pictures!