Destiny Collectors’ Editions Detailed, Coming to NA & Europe - Page 34

0329liuken · #**331** 09-22-2014, 02:16 PM

I talked with a rep last night and he told me they are not able to issue full refund if I don't return the item, and the partial refund is 20% at most, so I get another $8 back... Better than nothing right?

KnightOfTruth · #**332** 09-22-2014, 02:27 PM

Yeah, Amazon CS is some of the best on earth. They do those type of things alot, but you just have to make sure you don't file a lot of claims with them because they will "ban" your account if you do frequent returns. I've got a friend who purchases his CEs from the Amazon Warehouse store and would send them back if they were dented, damaged, or missing things (which happens frequently with them) and he eventually got "banned" because he had a disproportionate amount of returns vs. his purchasing ratio I guess. But they're still the best!

0329liuken · #**333** 09-22-2014, 02:51 PM

Quote:

Originally Posted by KnightOfTruth

Yeah, Amazon CS is some of the best on earth. They do those type of things alot, but you just have to make sure you don't file a lot of claims with them because they will "ban" your account if you do frequent returns. I've got a friend who purchases his CEs from the Amazon Warehouse store and would send them back if they were dented, damaged, or missing things (which happens frequently with them) and he eventually got "banned" because he had a disproportionate amount of returns vs. his purchasing ratio I guess. But they're still the best!

Wow, didn't think Amazon would ban anybody

KnightOfTruth · #**334** 09-22-2014, 03:09 PM

Quote:

Originally Posted by 0329liuken

Wow, didn't think Amazon would ban anybody

Yeah, I was surprised to hear it too, but apparently there's some sort of ratio that they consider the "average" user to return items. He got an email or a letter or something (don't recall which he said) that showed him his return ratio compared to the "average" user and it was too high so they forbid him from shopping anymore. Guess it makes sense if a customer is costing you more money than "they're worth", but still seemed a bit harsh to me. It has totally kept me from purchasing "like new" items as opposed to "new" on Amazon though.

MadMan5 · #**335** 09-22-2014, 03:46 PM

Quote:

Originally Posted by I_BE_WILL

Bad News
My Ghost edition arrived with a huge rip in the lid.

Good News
Fully refunded by Amazon.

I'm really impressed by this edition, wish that Telstra would hurry up with my NBN installation so I can start playing destiny again.

The whole net thing in Australia is a con, why when I came here in 2000 I had cable Internet from Telstra to me thats fiber optics, which is out side on the box which is fiber optics . So you see where I'm coming from. The shit was fast and it was unlimited to. Then after 8 months they capped it to 1GB and charged me the same price because ADSL came out.
As Telstra had me in a long arse contract I was stuck for a long time they wanted people to move to the copper as it can be more controlled as in cap the speed to 512k which is where most of the country is at.
Damn I think the slowest copper ADSL 2+ speed in the UK is 2.5 - 5MB hell if you are a business here you can pay for ADSL 2+ 20MB copper right now speed.
The NBN is a con to me if you can get Foxtel TV you can get cable Internet and to me is just as go as "NBN" when it comes to speed. They say it's to much to do lie, it will take till 2020 lie, they sacked the Spanish geezer and dropped 3 Mill on him so they could make the deal to make billion's with tax payers coin and even if it gets here they are going to double dip and charge the consumer top coin just to have fast speed.
Thing is they are going to get away with the con to as the G owns 51% last I knew. I think the big rail job in the UK will be done and dusted before the NBN is even at 30% completion.
Yes I'm MAD bro....

I_BE_WILL · #**336** 09-23-2014, 04:34 AM

Quote:

Originally Posted by flatout

Wow. That is amazing, can't believe you got a full refund and got to keep it... lucky!

Was that Amazon US?

Yeah, the rep should really teach others how to handle these properly, they wrote an extremely detailed message saying that they hope that I continue to shop with Amazon as a valued and important customer, and will not be offended and disappointed by this once off incident.

StayFree( ' 3') · #**337** 09-23-2014, 04:50 AM

Quote:

Originally Posted by 0329liuken

I talked with a rep last night and he told me they are not able to issue full refund if I don't return the item, and the partial refund is 20% at most, so I get another $8 back... Better than nothing right?

I guess it's just different for everyone. I ended up getting a 40% refund which I thought was very generous of amazon. Can't complain.

0329liuken · #**338** 09-23-2014, 04:53 AM

Quote:

Originally Posted by StayFree( ' 3')

I guess it's just different for everyone. I ended up getting a 40% refund which I thought was very generous of amazon. Can't complain.

Damn, when I told them someone was getting a full refund, the rep asked me for the order number and account info, which is impossible for me to provide... I used to think 15% is a huge percentage, but now...

StayFree( ' 3') · #**339** 09-23-2014, 04:57 AM

Quote:

Originally Posted by 0329liuken

Damn, when I told them someone was getting a full refund, the rep asked me for the order number and account info, which is impossible for me to provide... I used to think 15% is a huge percentage, but now...

Yeah, I think Will's case must have been special seeing how the return shipping back to US Amazon from Australia would have been crazy for a package like that.

0329liuken · #**340** 09-23-2014, 04:58 AM

Quote:

Originally Posted by StayFree( ' 3')

Yeah, I think Will's case must have been special seeing how the return shipping back to US Amazon from Australia would have been crazy for a package like that.

Didn't know he's from Australia, makes more sense now...