Resistance 3 Special and Survivor Edition Announced, PAL exclusive.

[ob1ob]

A member on another forum ordered from gameplay.com after GAME did the same thing to him. I bought one off ebay. I hope I recieve it ok.

I'm going to write a letter to GAME corporate explaining what happened and that treating honest people like criminals is bad customer service. I could easily provide copies of items proving my ID to satisfy their suspicion of fraud. Maybe if enough people do this, they will change their policy.

[gurpswoo1]

Don't know if this helps, but the real number for GAME customer service is: 01256 784000. No need to call the toll number.

In terms of the blocking, the new site has a system that is directly connected to the address. Both a Credit card and address are linked even though they are separate in the account section.

I fixed this by:

1) Go to Account
2) Select "Edit personal Details"
3) Select "Wallet" from the Left
4) Select "Delete Card" - You should have no cards there
5) Now "Select Manage Addresses"
6) Select "Add New Address"
7) Fill in the details but do not enter details that are NOT necessary or compulsory
8) Save the address
9) Go back to "Manage Address"
10) Delete the old address, you may have to make the new address default
11) Go back to "Wallet"
12) Select Add New Card - enter the new card details
13) Ensure that you tick the circle at the bottom, which is the address you just entered. This creates a new link to the a card and the address
14) Save

15) It should now work.

[ob1ob]

Thank you for the information on restoring my account. I would like the ability to order in the future. I ordered Resistance 3 SE from an ebay seller in India. Then strangely I received it from GAME yesterday. I checked my GAME account and all of my attempted orders still show as "cancelled" and my credit card has not been charged. I'll try to contact them again to straighten this out. Ironic that they ban me for fraud then send the game without charging me. What a mess!