Update to DMC Case Debacle

[Collector's Edition]

Humberto Saabedra has written with an update to the ADV Films Case Redemption for Devil May Cry 4 Collector's Edition Owners:

I'd like to offer an update to the whole debacle, yet I'm sure this will incense those of us who purchased the Special Edition.

As a result of ADV's recent distribution arrangement shifting away from direct customer fulfillment to third-party fulfillment through RightStuf International, the new distributor has taken it upon themselves to offer the actual cases at an additional charge of $3.99 instead of supplying a redemption form.

Why this is being done instead of supplying the cases at no additional charge with proof of purchase is upsetting to me, as one would think that the additional cost of the Collector's Edition covered the future costs of production related to the actual cases.

Not only that, it shafts those that imported this game as it is only for US residents.

RightStuf Devil May Cry DVD Case Offer Page

This news is quite bittersweet, while the issue has been resolved it's no where close to the resolution anyone was hoping for. Perhaps most aggravating is that there was no official apology nor so much as an email sent to those patrons who had contacted ADV over this issue.

The Right Stuf International (TRSI) is, for the most part, quite an honorable company. It's pleasing to see that they're actually making these cases available even if it is at a small fee.... View this article on the News Page.