Convincing retailers to price match via Twitter

[Gemini-Phoenix]

Hey guys. I require some support from you lot in regards to contacting various retailers via Twitter and trying to convince them to price match specific CE's which are significantly cheaper on other retailer websites

At the moment I am trying to get GAME (http://twitter.com/Gamedigital) to price match two items with ShopTo.net (http://twitter.com/Shoptonet) who are considerably cheaper:


Firstly, the Duke Nukem Forever: Balls Of Steel Edition for PS3 & X360

GAME's price is £74.99 for these two (Where the X360 version seems to be sold out already on pre-orders), and £59.99 for the PC version

GAME PS3 - http://www.game.co.uk/Games/PlayStation-3/Shooter-First-Person/Duke-Nukem-Forever-Balls-of-Steel-Edition/~r353863/?s=duke+nukem

GAME X360 - http://www.game.co.uk//Xbox360/Shooter/First-Person/~r353862/Duke-Nukem-Forever-Balls-of-Steel-Edition/

GAME PC - http://www.game.co.uk/Games/PC-Games-and-Downloads/Shooter-First-Person/Duke-Nukem-Forever-Balls-of-Steel-Edition/~r353864/?s=duke+nukem


Whereas ShopTo.net are offering this edition for only £64.85 for the PS3 and X360 versions, and only £48.85 for the PC version:

ShopTo PS3 - http://www.shopto.net/PS3/VIDEO%20GAMES/PS3DU08-Duke%20Nukem%20Forever%20Balls%20Of%20Steel%20Edit ion.html

ShopTo X360 - http://www.shopto.net/XBOX%20360/VIDEO%20GAMES/XB2DU03-Duke%20Nukem%20Forever%20Balls%20of%20Steel%20Edit ion.html

ShopTo PC - http://www.shopto.net/PC/VIDEO%20GAMES/PCDU07-Duke%20Nukem%20Forever%20Balls%20of%20Steel%20Edit ion.html


In addition, HMV are selling the console versions for only £64.99, which is a whole £10 cheaper than GAME!


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Secondly, the Deus Ex: Human Revolution Collector's Edition for the PS3 and X360

GAME are offering the PS3 and X360 versions for £99.99, and the PC version for £89.99

GAME PS3 - http://www.game.co.uk/Games/PlayStation-3/Shooter-First-Person/Deus-Ex-Human-Revolution-Collectors-Edition/~r354808/?s=deus+ex

GAME X360 - http://www.game.co.uk/Games/Xbox-360/Shooter-First-Person/Deus-Ex-Human-Revolution-Collectors-Edition/~r354807/?s=deus+ex

GAME PC - http://www.game.co.uk/PC-Games-and-Downloads/Deus-Ex-Human-Revolution-Collectors-Edition/~r354809/?s=deus+ex


Whereas ShopTo are offering the PS3 and X360 versions for only £84.85, and the PC version for £74.86!

SHOPTO PS3 - http://www.shopto.net/PS3/VIDEO%20GAMES/PS3DE22-Deus%20Ex%20Human%20Revolution%20Collectors%20Edit ion.html

SHOPTO X360 - http://www.shopto.net/XBOX%20360/VIDEO%20GAMES/XB2DE26-Deus%20Ex%20Human%20Revolution%20Collectors%20Edit ion.html

SHOPTO PC - http://www.shopto.net/PC/VIDEO%20GAMES/PCDE19-Deus%20Ex%20Human%20Revolution%20Collectors%20Edit ion.html



Now I would like to ask anyone here who has a Twitter account whether they are able to support me and give me some back-up in order to try and get GAME to price match with ShopTo and other retailers!

Between these two games alone, if bought from ShopTo.net, that's a saving of over £25! That's almost a whole other game! Yet GAME will not likely budge on their prices unless they receive significant public call to do so, which is where you guys come in!


PS. If you would like to follow me on Twitter, then drop me a PM and i'll give you my Twitter username

[gurpswoo1]

This is a great idea, however I'm having issue with this stupid thing.

I leave a tweet but nothing turns up for at least 24hours, must be doing something wrong.

Everyone should this.

[Gemini-Phoenix]

I sent GAME an eMail via their website about price matching the Duke Nukem Forever Balls Of Steel Edition and Deus Ex: Human Revolution CE with ShopTo.net, but I received an eMail back informing me that GAME do not price match with online competitors, and only price match with WHSmiths and HMV within a certain range (Ie, the same town)

I'm pretty disgusted with their reply to be honest, when you consider that the difference for these two CE's between GAME and ShopTo is £25 in total! It's not as if i'm making a fuss about a quid here or a quid there - This is some serious difference, and they shouldn't be allowed to sell an identical item for considerably more, especially considering the prices are there on public display for all to see!

And they wonder why they're losing so much business to ShopTo? I am sure ShopTo will sell out of these first, and only then will people turn to GAME to obtain these editions. Anyone with any sense will clearly pre-order at ShopTo

[john385]

Gemini, you're barking at the wrong tree. They're never gonna do price match.

GAME is well known for it's ridiculously high prices (especially for brand new games & collector's/limited editions).
But...to be fair, they have some rather sweet deals from time to time. Recently I picked up Bulletstorm EE, Black Ops & WoW: WoTLK for really good prices.

[Gemini-Phoenix]

It's just not right! They shouldn't be allowed to sell the exact same CE for £15 more than another site without due justification. That's known as ripping people off! Yet they don't seem to care about the threat of customers cancelling their order.

What pisses me off even more is that after ShopTo have sold out, GAME will likely still have these in stock, and will probably reduce them by 50% within three weeks in order to clear them. So if they can do that, then why can't they price match and stand a chance of selling them on pre-orders?

I really don't understand their business logic sometimes

[john385]

I really don't understand their business logic sometimes

It seems they don't understand it either. They continue to lose money (-15% in the last quarter).

[Gemini-Phoenix]

I recently posted this in another thread (Ace Combat: Assault Horizon), but thought it was worthy of reposting here:

ShopTo.net have this for £36.85...

PS3 - http://www.shopto.net/PS3/VIDEO%20GAMES/PS3AC80-Ace%20Combat%20Assault%20Horizon%20Day%20One%20Lim ited%20Edition.html

X360 - http://www.shopto.net/XBOX%20360/VIDEO%20GAMES/XB2AC70-Ace%20Combat%20Assault%20Horizon%20Day%20One%20Lim ited%20Edition.html


GAME also have this edition on their website for a whopping £59.99!

PS3 - http://www.game.co.uk/Games/PlayStation-3/Simulation-Flight/Ace-Combat-Assault-Horizon-Collectors-Edition-/~r354904/ (http://www.game.co.uk/Games/PlayStation-3/Simulation-Flight/Ace-Combat-Assault-Horizon-Collectors-Edition-/%7Er354904/)

X360 - http://www.game.co.uk/Games/Xbox-360/Simulation-Flight/Ace-Combat-Assault-Horizon-Collectors-Edition-/~r354905/ (http://www.game.co.uk/Games/Xbox-360/Simulation-Flight/Ace-Combat-Assault-Horizon-Collectors-Edition-/%7Er354905/)


From what I can tell, both show the same SteelBook and extras, but for some unknown reason the GAME price is almost double the ShopTo price...

Definitely going to contact them about this and request a price match, as this is ridiculous!

As you can see, this is available to pre-order from ShopTo.net for almost half as much as the GAME price! There's £23.14 difference between these prices, yet both appear to be the exact same edition!

[gurpswoo1]

I left a tweet, hopefully it will show up in the next 24 hours.