Poor packaging resulting in damaged CE items

[AlexFlynn]

Originally Posted by xhunter

GAME sent me the Halo: MCC special edition in a bubble mailer. It was squished.

Same here. The envelope was squished, the box was torn, the steel is bent and has a huge dent.

They wrote me to send it back to a freepost adress. Does it mean I have to pay for the shipping or not? Because here in Germany we have the possibility to mark it as "Recipient pays".

How is the shipping within the UK? Because I would really like to have that Halo SE again. And also would like to preorder another game where you get a free Shirt but only within the UK. My plan is to send it to someone here on the forum who can forward it to me in a good packing.