Anticipated Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

[Queeny]

Originally Posted by Letrico

Ok now this is concerning. Gotta open mine as well.

I think if someone not saving it to sell it later.
It’s better to open it.

Tbh, I opened mine because i want to check if the vinyl was ok.
But i was shocked it was missing.
And when i google it.
I found a post in Reddit plus a customer review in the XB DE / CE page.

https://www.amazon.co.uk/Xenoblade-C...pe=all_reviews

The guy was right , when i got a reply from Nintendo UK.
They told me we can’t help you !! Lol ????
Seriously, it’s their factory problem.. they should take responsibility.

I’m not sure how many copies are missing the vinyl.
Plus I’m sure some of the expensive ones on ebay might be missing it too.
But since this is didn’t spread yet and no one make it public.
Nintendo uk won’t take action or apologize about this.

I’m really upset and feel bad since it’s cost me a lot because i used a forward Service to get it.

And it’s also my first time facing this.

I would love to know what do u guys usually do if something like this
Happens?

[Spect3r]

Originally Posted by Queeny

I think if someone not saving it to sell it later.
It’s better to open it.

Tbh, I opened mine because i want to check if the vinyl was ok.
But i was shocked it was missing.
And when i google it.
I found a post in Reddit plus a customer review in the XB DE / CE page.

https://www.amazon.co.uk/Xenoblade-C...pe=all_reviews

The guy was right , when i got a reply from Nintendo UK.
They told me we can’t help you !! Lol ????
Seriously, it’s their factory problem.. they should take responsibility.

I’m not sure how many copies are missing the vinyl.
Plus I’m sure some of the expensive ones on ebay might be missing it too.
But since this is didn’t spread yet and no one make it public.
Nintendo uk won’t take action or apologize about this.

I’m really upset and feel bad since it’s cost me a lot because i used a forward Service to get it.

And it’s also my first time facing this.

I would love to know what do u guys usually do if something like this
Happens?

Wow, what a mess.
If it was I, and considering I am in Portugal, I would complain to the Consumer Defense League and they would help, almost certainly the store that sold it would have to do a full refund.
Not sure what options you have in your country

[Ozzy101]

Originally Posted by Spect3r

Wow, what a mess.
If it was I, and considering I am in Portugal, I would complain to the Consumer Defense League and they would help, almost certainly the store that sold it would have to do a full refund.
Not sure what options you have in your country

Wow so cool that they'll do that for you guys. Mine would tell me to fly kites hahaha

[Spect3r]

Originally Posted by Ozzy101

Wow so cool that they'll do that for you guys. Mine would tell me to fly kites hahaha

I do pay 20€ a month of fee, so they better help lol
Also, you get a lot of discount in fuel, medical services, etc

[Queeny]

Originally Posted by Spect3r

Wow, what a mess.
If it was I, and considering I am in Portugal, I would complain to the Consumer Defense League and they would help, almost certainly the store that sold it would have to do a full refund.
Not sure what options you have in your country

Maybe if it was a local store.
But since it’s online, I don’t think i have an option to complain or get my money back unfortunately..

Amazon UK only give around 20-25% unfortunately.

But as a collector, this CE lost some of its price because of the missing vinyl.

[Spect3r]

Originally Posted by Queeny

Maybe if it was a local store.
But since it’s online, I don’t think i have an option to complain or get my money back unfortunately..

Amazon UK only give around 20-25% unfortunately.

But as a collector, this CE lost some of its price because of the missing vinyl.

As long as they are in EU it doesnt matter if the store is in Portugal or not.
But you are outside EU, so dont know how it works.

PS: I pm'ed you

[Queeny]

Originally Posted by Spect3r

As long as they are in EU it doesnt matter if the store is in Portugal or not.
But you are outside EU, so dont know how it works.

PS: I pm'ed you

I think it’s different here unfortunately.
We only have it for local store if i’m not wrong.
And it’s take time to get your refund.

For online store if there is a lot of complaining about it, they will block it / add it to the black list lol.

[Spect3r]

Originally Posted by Queeny

For online store if there is a lot of complaining about it, they will block it / add it to the black list lol.

Yeah, that wouldnt help you either lol

[Venger]

Did anyone get a chance to weigh their XCDE with and without the vinyl in it? I would love to know the weights so that I can check mine without opening it. Guess it really shouldn't matter if I am not opening it, but now my OCD just wants to know.