Is it still worth buying sealed Steelbooks?

[sinanspd]

Originally Posted by Twisted

I feel sorry for you because my previous experiences with Square Enix customer service has been nothing short of a hard time including forcing me to pay for return shipping when it was clearly Square Enix fault in the first place.

I took two months but as of Wednesday, I have managed to receive a replacement. They didn't ask me to cover the shipping and they packed it amazingly well. Unfortunately there are small scratches on one side (at least only one side) but I don't think it is fair to expect their merch department to have an eye for small scratches, especially when I have purchased steelbook from fellow collectors who missed such damage. It's an occupational hazard of steelbook collecting.

I am writing this because as much as I had very bad experience with SQE in the past, credit needs to be given where it's due