Poor packaging resulting in damaged CE items

[Dreamcazman]

Originally Posted by KnightOfTruth

Wow, doesn't appear to be much damage there Dreamcaz, but I guess you would want them pristine. So what happens when #'d things like that get replaced? Do they force you to send the other one back and they give you the same # or do they send you a different # and just destroy that one?

It is only minor damage, but I would much rather have prints in perfect condition. I've had artwork arrive damaged before & Treehouse do supply you with the exact same edition number, it has to be shown in the photo & also noted in the email, so no worries there.

I assume they have extras printed without the edition number written on it for such occasions.

Incidentally, I ordered a couple of Shenmue prints from C&B, first order I've placed with them. They arrived the other day & are perfect, they even included a pair of gloves - awesome!